Care Technical Manager – NCS

Job not on LinkedIn

🔥 50 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 25%

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Inabia Solutions and Consulting, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Inabia Solutions and Consulting, Inc. is a global business enterprise that specializes in providing IT and business solutions to organizations worldwide since 2006. With expertise in areas such as software development, cybersecurity, and artificial intelligence, Inabia focuses on empowering businesses through innovative technology and tailored consulting services. The company prides itself on connecting organizations with top-tier talent and delivering high-quality managed services to enhance operational efficiency and drive growth.

📋 Description

• Manage care technical activities for the Care Technical Manager (CaTM) role • Configure and troubleshoot cloud infrastructure across Telco, distributed, and edge clouds • Support core network technologies and telecommunications platforms • Provide customer-facing technical support, including 24/7 emergency on-call support • Communicate complex technical concepts through written communication, presentations, and face-to-face meetings • Manage escalations across cross-functional teams and coordinate resources to resolve issues • Work with DevOps tools, cybersecurity, automation, Ansible, GitOps, NCD Cloud MoO processes, and Salesforce ticketing

🎯 Requirements

• NCS (Nokia Container Services) is mandatory • Deep understanding of core network technologies for mobile telecommunications, including LTE, VoLTE, VoWiFi, 5G, Telco/Public Cloud (CNF and VNF), and IP Connectivity • Proficiency in TCP/IP, Routing/Switching, Network Security, Network Management, DNS, Radius, LDAP, MAP, Diameter Policy Control and Charging • Experience configuring and troubleshooting OpenStack and Kubernetes-based platforms, including CBIS, NCS, OCP, and NRHO • Working experience on the NCS platform is mandatory • Knowledge of L2/L3 switches, routers, and firewalls • Experience with Airframe, HPE, Dell, and EMC servers and storage • Experience with Prometheus, Grafana, and Thanos monitoring solutions • Knowledge of DevOps tools, cybersecurity, Ansible, and GitOps for NCD Cloud MoO processes • Proficiency in English, with excellent written and spoken communication skills • Technical communication skills for explaining complex technical ideas in writing, presentations, and face-to-face meetings • Customer-facing experience, including 24/7 emergency on-call support • Experience managing escalations across cross-functional teams and coordinating resources • Knowledge of project management principles and methodologies • Understanding of business concepts and development processes

🏖️ Benefits

• Remote work arrangement • Full-time employment

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