
1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
đ September 4
đşđ¸ United States â Remote
â° Full Time
đ Senior
đ Program Manager
đŚ H1B Visa Sponsor
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1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
⢠Lead a portfolio of recruiting programs and operational improvements ⢠Own recruiting programs from planning through execution, measurement, and iteration ⢠Build program plans, milestones, stakeholder maps, risks, decisions, communications, and success measures ⢠Lead the operational development of an internal mobility program ⢠Support talent-brand programs that strengthen the employer brand, diversify sources of hire, and improve candidate experience ⢠Identify recruiting-lifecycle friction and design simpler, more consistent ways of working ⢠Improve processes through standardization, documentation, automation, and clear ownership ⢠Incorporate AI and technology into recruiting processes ⢠Lead change-management efforts for major recruiting initiatives, including the ATS transition ⢠Create communications, training, enablement, and adoption plans ⢠Manage employer-of-record and contingent-workforce programs ⢠Evaluate partner performance, utilization, cost, quality, and responsiveness ⢠Partner with Talent Acquisition, HR, Finance, Legal, business leaders, technical systems owners, and vendors ⢠Facilitate working sessions and decision forums ⢠Influence without formal authority and create accountability across teams ⢠Communicate with executive, technical, operational, and frontline audiences ⢠Build alignment, surface risks, and maintain focus on measurable outcomes
⢠7+ years of experience in recruiting operations, talent programs or a related field ⢠Demonstrated experience owning complex, cross-functional programs from strategy through execution, adoption, and measurement ⢠Experience leading change-management efforts for a major process, program, or technology transition ⢠Deep knowledge of recruiting processes, stakeholder needs, and the candidate, manager, and recruiter experience ⢠Demonstrated ability to operate in ambiguity, define direction, and make progress with incomplete information ⢠Proficient data fluency, including the ability to interpret metrics, identify trends, evaluate tradeoffs, and make evidence-based recommendations ⢠Experience managing recruiting vendors, agencies, contingent-workforce programs, or similar external partners ⢠Strong project and program-management skills, including planning, governance, risk management, prioritization, and executive communication ⢠Ability to influence and create accountability across teams without direct authority ⢠Exemplary written and verbal communication skills ⢠Strong judgment, organization, follow-through, and comfort balancing strategic priorities with operational detail
Apply Nowđ September 4
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