Claims Processor

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Investigate, evaluate, and process insurance claims • Determine policy coverage for claimed losses and appropriate compensation amounts • Work closely with veterinary hospitals and policyholders to evaluate and review pets’ medical histories • Determine a baseline of health • Review policies to determine eligibility • Create and issue claims decisions to policyholders • Order medical records from providers when needed • Communicate with clients and providers during treatment when needed • Perform other assigned duties and responsibilities

🎯 Requirements

• 3+ years in the veterinary field if a licensed technician • 5+ years in the veterinary field if an unlicensed assistant • Must be located in Canada • High school or secondary school diploma or GED required • Associate Degree or equivalent work experience • One-year relevant experience is equivalent to one-year college • Veterinary technician licensure strongly preferred

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)