Payroll Support Specialist

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Maintain payroll documentation, processing workpapers, audit files, and electronic records across shared platforms • Prepare payroll templates, reporting tools, processing trackers, and recurring support materials throughout the payroll cycle • Perform payroll-related data entry and review employee payroll information for completeness and accuracy • Identify discrepancies involving employee records, timekeeping, leave administration, and payroll coding, escalating issues as needed • Conduct routine timecard and payroll audits, document exceptions, and prepare supporting analysis • Compile audit logs, exception reports, and payroll validation documentation • Generate recurring payroll reports, data extracts, and reporting packages for stakeholders and internal team members • Maintain payroll dashboards, trackers, and reporting resources • Monitor payroll support channels and route employee inquiries to appropriate resources • Assist with ticket management, service request tracking, and payroll issue resolution • Provide accurate administrative and operational support throughout the payroll cycle

🎯 Requirements

• High School Diploma or equivalent required • Associate's degree or coursework in Accounting, Business Administration, Human Resources, Finance, or a related field preferred • 0-2 years of experience in payroll, administrative support, customer service, accounting, human resources, or a related function • Experience with data entry, reporting tools, or business systems preferred • Internship, co-op, or payroll support experience is a plus • Strong attention to detail with a commitment to accuracy and quality • Ability to manage multiple priorities and meet recurring deadlines • Strong organizational and documentation skills • Proficiency with Microsoft Excel and Microsoft Office applications • Ability to handle sensitive and confidential employee information appropriately • Strong written and verbal communication skills • Customer-focused mindset with a willingness to support employees and business partners • Ability to learn new systems, processes, and technologies quickly

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP) • Eligible for overtime as a non-exempt position