Sales Development Representative

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September 9

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Indigo Research

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Education • B2C

Indigo Research is a leading provider of academic research mentorship for high school and college students. It focuses on transforming students' academic passions into publishable research through one-on-one mentorship from top university professors and PhD teaching fellows. The company's programs are designed to enhance students' college applications by helping them produce high-impact research projects. Indigo Research boasts a high success rate of alumni being accepted into prestigious universities such as Harvard, Oxford, and Stanford. Their offerings include programs personalized to students' schedules, mentorships across various academic fields, and opportunities to present research at academic conferences.

51 - 200 employees

📚 Education

👥 B2C

📋 Description

• Engage promptly and professionally with prospective families who inquire about Indigo programs, initiating conversations to uncover academic background, goals, and fit for research • Conduct structured screening calls assessing lead readiness, motivation, timeline, and potential barriers to enrollment • Apply a rigorous qualification framework to prioritize high-intent leads and ensure only well-qualified leads are passed to Academic advisors • Serve as the gatekeeper for the sales pipeline to improve close rates and customer experience • Maintain impeccable Salesforce hygiene with up-to-date notes, tags, stage status, and documented next steps • Proactively manage lead pool by following up with unresponsive prospects, re-engaging cold leads, and aligning outreach with marketing campaigns • Collaborate with sales leadership to identify funnel drop-off points and suggest process improvements • Partner with senior sales representatives to ensure seamless handoffs and continuity from first call to close • Capture customer insights from conversations and share trends with product, marketing, and sales leadership • Support follow-up from webinars, events, or marketing initiatives to contribute to multi-touch engagement strategies

🎯 Requirements

• 1–3 years of experience in sales, admissions, or a customer-facing role • Strong communication skills—both verbal and written • Detail-oriented with a high bar for data hygiene • Familiarity with Salesforce or other CRMs is a plus • Passion for education and belief in Indigo’s mission to democratize access to research opportunities

🏖️ Benefits

• Fully Remote