Enterprise Solutions Engineer

🕒 September 9

🏄 California, New York, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 31%

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Logo of Infisical

Infisical

11 - 50 employees

Founded 2022

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Seed Round on 2023-07

Cybersecurity • SaaS • Enterprise

Infisical is an open-source secrets management platform that enables teams to securely manage application secrets, certificates, SSH keys, and configurations across their infrastructure. It provides dynamic secrets generation, private key infrastructure management, and a comprehensive key management system, all designed to enhance security and reduce risks associated with credential leaks. Infisical integrates seamlessly with various cloud providers and DevOps tools, ensuring a reliable and compliant solution for protecting sensitive data within applications and services.

📋 Description

• Run proofs-of-concept with leads • Guide customers through onboarding and recommend best practices for architectures and use cases • Ensure new customers are activated, satisfied, and have their questions answered • Serve as a trusted technical advisor to customers and business leaders • Partner with account executives on demo and discovery calls • Speak with customers daily to identify workflow friction and product improvements • Understand customer needs and provide feedback for the product roadmap • Guide the user experience and developer experience roadmap • Host webinars and knowledge-sharing sessions for customer stakeholders • Improve documentation and public-facing materials based on customer feedback • Drive technical success across a growing customer base • Influence the short- and long-term product roadmap • Help build future customer success and go-to-market teams and functions • Work closely with the CEO, sales, and engineering teams

🎯 Requirements

• Prior experience in development, systems engineering, or DevOps • Strong written and verbal communication skills • Ability to clearly articulate technical concepts • High energy and high ownership mindset • Willingness to operate in ambiguity • Based in or willing to relocate to San Francisco • Familiarity with secret management tools or developer security platforms • Solid understanding of developer workflows and/or DevSecOps infrastructure • Prior experience in a startup or fast-scaling environment • Involvement in developer communities or public speaking • Experience in a customer-facing technical role, such as Solutions Engineer, Sales Engineer, or DevRel • Experience supporting enterprise accounts and working with technical stakeholders

🏖️ Benefits

• Competitive compensation, including salary and equity options • Lunch stipend • Work setup budget • Remote work arrangement • In-person off-sites, conferences, and team gatherings

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