Medical Information Specialist, Level II

🕒 September 2

🇺🇸 United States – Remote

💵 $33 - $62 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Inizio Engage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

📋 Description

• Deliver virtual or telephonic support to identified clients, customers, patients, and healthcare professionals in robust clinical dialogue • Provide drug and medical device product information • Document Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with company, client, and federal guidelines • Conduct study compliance calls to volunteers enrolled in clinical or medical research trials • Enroll participants in educational seminars • Provide patient support to patients enrolled in Patient Support Programs • Collect demographic data and disposition for product, sample, and literature fulfillment • Maintain quality and productivity standards; adhere to program scripts and guidelines • Collect program information and capture it in specific databases • Exhibit effective communication and tele-management skills • Converse empathetically with callers and explain medical terminology as needed • Perform administrative and non-telecommunication duties as needed • Adhere to company policies and Standard Operating Procedures • Work on multiple projects simultaneously • Safeguard patient privacy and confidentiality under HIPAA • Update and submit resume upon audit requests • Perform other duties as assigned

🎯 Requirements

• Current US healthcare professional license: RN • Excellent verbal, written and listening communication skills • Competency with a computer keyboard and mouse • Ability to join frequent meetings and calls without disruption or disconnecting • Competency with Call Center Telephone Technology • Pleasant telephone manner • Ability to work both independently and within a group setting • Results oriented, excellent organizational skills and ability to work cross-functionally • At least one year of experience in healthcare or pharmaceuticals is strongly preferred • Must safeguard patient privacy and confidentiality by following HIPAA guidelines

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Accrued paid time off • 401(k) with company match • Disability and life insurance • Paid maternity and paternity leave • Company-paid holidays • Recognition programs, contests, and awards • Continuous growth opportunities through learning, leadership development, and career advancement support • Collaborative culture