Virtual Engagement Associate

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $48k - $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

infoinfo

🗣️🇫🇷 French Required

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Inizio Engage

5001 - 10000 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

📋 Description

• Engage healthcare professionals, clinics, pharmacies, and hospitals through outbound calls to deliver approved program and service-related messages • Achieve or exceed program KPIs and performance objectives • Build rapport and foster positive customer relationships through professional interactions • Accurately document and submit daily call activity and customer information in the CRM system • Respond to customer inquiries promptly and professionally • Maintain a collaborative and professional team environment • Participate in team meetings, department meetings, and training programs • Participate in client-sponsored training sessions and educational activities • Uphold Inizio Engage’s values in all interactions and activities

🎯 Requirements

• Strong oral and written communication skills • College or Bachelor’s degree preferred • Energetic, self-motivated and strong interpersonal skills • Ability to collaborate with internal and external business stakeholders • Able to prioritize and plan assigned target list coverage • Professionalism, autonomy, and ability to be a team player • Excellent customer service and patient-centric focus • Tech and digital savvy; proficient in Microsoft Office • Fluently bilingual French and English, oral and written, if interacting with HCPs in Quebec

🏖️ Benefits

• Bonus • 3-month contract with high potential for renewal • Training programs • Client-sponsored training sessions and educational activities • Diverse, inclusive, and authentic workplace

Apply Now

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