Private Lending Associate

🔥 15 hours ago

🇨🇦 Canada – Remote

💵 $85.5k - $125.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Serve as a primary point of contact for Advisors on ALOC+ lending solutions • Assist with case setup, documentation, and follow-ups • Support Advisors and clients with lending applications, disclosure documents, and supporting materials • Review applications and documentation for completeness and accuracy before submission • Identify gaps or deficiencies in lending files • Educate Advisors and administrative staff on processes, forms, timelines, and requirements • Respond to Advisor and client inquiries • Provide case support to Regional Directors, Specialized Lending on larger and more complex cases • Coordinate with Underwriting, Credit, Operations, and Fulfillment to progress approved cases • Maintain tracking, documentation, and status updates for active files • Support escalations and service issues • Participate in touchpoints with Regional Director partners on case priorities and territory support • Set up and administer lending and deposit business by processing financial transactions • Ensure lending file quality, completeness, and security in accordance with audit, compliance, and regulatory standards • Maintain records for reporting, tracking, and compliance • Identify process improvements and efficiencies • Maintain confidentiality and security of bank records and client information • Adhere to internal policies, procedures, AML, KYC, and KYA requirements • Complete required training and stay current on product, system, and process updates • Collaborate and share best practices across Specialized Lending and Manulife Bank teams • Participate in team meetings, planning sessions, and continuous improvement initiatives

🎯 Requirements

• Post-secondary education or equivalent industry experience • Minimum 3–5 years of experience in banking, lending, or financial services • Strong understanding of lending administration, documentation, and client service • Excellent organizational skills and strong attention to detail • Ability to manage multiple files and priorities simultaneously • Experience supporting secured lending or specialized lending solutions is preferred • Familiarity with advisor-supported distribution models is preferred • Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce is preferred • Bilingualism (English and French) is an asset • Strong interpersonal and communication skills, with confidence interacting directly with Advisors and clients • Knowledge of AML, KYC, and KYA requirements • Ability to complete required training and remain current on product, system, and process updates

🏖️ Benefits

• Health insurance • Dental insurance • Mental health benefits • Vision coverage • Short-term disability insurance • Long-term disability insurance • Life insurance • AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays • Vacation days • Personal days • Sick days • Statutory leaves of absence • Flexible work environment • Learning and career growth opportunities • Sales incentive programs and incentive compensation