Virtual Engagement Associate

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $50k - $52k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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🗣️🇫🇷 French Required

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Logo of Inizio Engage

Inizio Engage

5001 - 10000 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

📋 Description

• Engage healthcare professionals, clinic, pharmacy, and hospital stakeholders through outbound calls to deliver approved program and service-related messages on behalf of the client • Consistently achieve or exceed program KPIs and performance objectives • Build rapport and foster positive customer relationships through professional, high-quality interactions • Accurately document and submit daily call activity and required customer information in the CRM system • Respond to customer inquiries promptly and professionally • Maintain a collaborative and professional team environment through effective communication and partnership with colleagues • Participate in team meetings, department meetings, training programs, client-sponsored training sessions, and educational activities • Demonstrate and uphold Inizio Engage's values in all interactions and activities

🎯 Requirements

• Strong oral and written communication skills • College or Bachelor’s degree preferred • Energetic, self-motivated and strong interpersonal skills • Ability to collaborate with internal and external business stakeholders • Able to prioritize and plan assign target list coverage • Professionalism, autonomous and team player • Excellent customer service and patient centric focused • Tech and digital savvy, proficient in Microsoft Office • Fluently bilingual French and English (oral and written) if interacting with HCPs in Quebec

🏖️ Benefits

• Bonus

Apply Now

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