Scheduling Specialist

đź•’ August 5

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Innovaccer

Innovaccer

1001 - 5000 employees

Founded 2014

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

đź’° $150M Series E on 2021-12

Healthcare • Consulting • Logistics

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

đź“‹ Description

• Triage patient calls to ensure appropriate scheduling • Collect patient demographics required to set up appointments • Schedule and enter appointment dates and times in Athena's computerized scheduler • Record filled or canceled appointments • Answer telephone inquiries or direct callers to appropriate personnel • Perform other duties as assigned

🎯 Requirements

• Experience working in a high-volume call center environment • Great attention to detail and data-entry accuracy • Ability to handle calls professionally, friendly, and enthusiastically • Excellent professional customer service skills • Proficiency in Microsoft Office Suite, including Word and Excel • 3+ years of experience

🏖️ Benefits

• 20 days of fixed paid time off per year, in addition to company holidays • Generous parental leave • Monetary incentives and company-wide recognition • Medical, dental, and vision insurance • 100% company-paid short- and long-term disability insurance • 100% company-paid basic life insurance • Discounted legal aid • Pet insurance

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