Support Services Analyst – Lending

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $22 - $30 / hour

⏰ Full Time

🟢 Junior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Innovation Federal Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💸 Finance

Banking • Finance

Innovation Federal Credit Union is a Canadian member-owned financial cooperative that provides retail banking and lending products and digital financial services to individuals and businesses. It offers no-fee chequing and savings accounts, TFSAs, GICs, RRSPs, mortgages, personal loans, lines of credit, credit cards, and a mobile banking app, alongside member rewards, profit-sharing cash dividends, and community-focused grants, scholarships, and sponsorships.

📋 Description

• Provide technical direction and support to advisory staff for moderate to complex loan files • Assist Support Services Specialists in developing and implementing procedures within established policies • Work as a team to cover additional duties as required • Utilize digital solutions to create efficiencies, simplify members' banking needs, and enhance the member experience • Provide support to staff and members in lending and service administration • Support implementation and maintenance of departmental programs, products, and procedures • Ensure activities comply with credit union policies and procedures

🎯 Requirements

• Minimum 1 year of formal education or equivalent • 1–3 years of job-related experience, or equivalent combination of education and experience • Experience with Microsoft O365, workflows, and file management • Strong communication skills with the ability to relate well to members and coworkers • Demonstrated commitment to continuous education and personal development • Detail-oriented and risk aware • Proficient in digital literacy, including critical thinking, problem solving, and navigation using digital solutions • Comfortability with Microsoft 365 applications, including Excel, Teams, Viva, Power Automate, and PowerBI • Ability to travel to and cover regionally as required

🏖️ Benefits

• 7% employer-matched pension plan • Extended health benefits • Employee and family assistance program • Staff loan rate • Benefits start on Day 1 of employment with no waiting period