Deal Desk Analyst

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $68.2k - $85.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 0%

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Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Analyze deal economics for standard and non-standard agreements, evaluating pricing, discounting, term length, usage commitments, and gross margin impact • Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk • Build, maintain, and review financial models and pricing scenarios for non-standard deal requests and senior leadership approvals • Own the end-to-end Deal Desk workflow in Salesforce/CPQ, from quote building and pricing approvals through Order Form creation, DocuSign execution, and opportunity closure • Ensure data integrity and policy compliance • Establish working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity • Educate Sales and GTM teams on contracting policies, approval matrices, and discount governance • Collaborate with Sales and Legal on non-standard Order Form contract language, corporate risk, and revenue recognition policies • Surface recurring deal patterns, approval exceptions, and operational friction to improve Deal Desk workflows and system efficiencies • Occasionally travel for project or team in-person meetings

🎯 Requirements

• A Bachelor’s or Associate’s Degree plus a minimum of 2 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, or an analytical GTM/Deal Desk role; if no degree, a minimum of 4 years of relevant analytical experience is required • Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly • Advanced Excel/Google Sheets skills, with proven experience building intermediate financial models, logic formulas, and scenario analyses • Ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines • Self-starter with a “can-do” attitude, comfortable asking clarifying questions and operating with high integrity • Knowledge and/or experience using online sales and/or document management tools such as Salesforce, Tableau, CLM, and JIRA is desired • Must be based in Ontario, British Columbia, or Alberta, Canada

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Incentive programs (when applicable) • Commissions (when applicable) • Equity grants (when applicable) • Health and wellness benefits • Retirement contributions • Paid time off • Volunteering and donation support

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