Customer Success Manager

🕒 July 15

🇺🇸 United States – Remote

💵 $79k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

info
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of insightsoftware

insightsoftware

1001 - 5000 employees

☁️ SaaS

💸 Finance

🏢 Enterprise

💰 $798.6M Private Equity Round - insightsoftware on 2021-07

SaaS • Finance • Enterprise

insightsoftware is a provider of financial and operational reporting software and data analytics solutions for the Office of the CFO. Its cloud-enabled platform and pre-built connectors integrate with major ERPs (Oracle, SAP, Microsoft and 140+ others) to deliver financial reporting, budgeting/planning, consolidation, tax and lease lifecycle management, embedded analytics, and automation tools. The company serves finance, accounting, and operations teams with AI-enabled features, data virtualization, and turnkey templates to accelerate reporting, planning, and compliance.

📋 Description

• Serve as the primary point of contact and trusted advisor for assigned enterprise customers • Build and nurture senior stakeholder relationships to influence business outcomes and long-term partnership value • Drive product adoption, engagement, and value realization across the customer lifecycle • Lead Quarterly Business Reviews (QBRs) and Success Reviews aligned to customer KPIs and strategic objectives • Own the renewals process end-to-end, including pricing discussions, contract negotiations, and timely delivery of renewal quotes

🎯 Requirements

• Bachelor’s degree in Business or a related field • 3–5 years of experience in Customer Success, Account Management, or a similar customer-facing role • At least 2 years managing enterprise customers in a B2B SaaS or software environment • Proven experience owning renewals and managing complex customer portfolios • Strong experience with Salesforce and customer success platforms (e.g. Gainsight or similar)

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development

Apply Now

Similar Jobs

🕒 July 15

Juniper Square

201 - 500

💸 Finance

🏠 Real Estate

☁️ SaaS

Customer Success Manager managing a portfolio of mid-market clients at Juniper Square. Building relationships and driving product adoption through strategic engagement and account health monitoring.

🇺🇸 United States – Remote

💵 $86k - $95k / year

💰 $75M Series C on 2019-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🕒 July 15

Duck Creek Technologies

1001 - 5000

🛡️ Insurance

☁️ SaaS

🏢 Enterprise

Senior Customer Success Manager responsible for managing Duck Creek OnDemand and OnPrem accounts. Acts as a primary contact for clients, ensuring successful software adoption and driving sales opportunities.

🇺🇸 United States – Remote

💵 $125.7k - $179.6k / year

💰 $230M Private Equity Round on 2020-06

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

info

🕒 July 14

Mixam

51 - 200

📣 Marketing

🏭 Manufacturing

💼 Consulting

Lifecycle & CRM Marketing Manager at Mixam creating customer retention strategies through email, SMS, and loyalty programs. Personalized communication approaches enhancing lifetime value and customer engagement.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🕒 July 14

Job Duck

201 - 500

💼 Consulting

📣 Marketing

⚖️ Legal

Seeking Client Engagement Specialist to manage prospective clients for a Family Law Firm. Building trust and guiding clients through consultations and retention processes remotely.

🇺🇸 United States – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🕒 July 14

ClickUp

1001 - 5000

☁️ SaaS

⚡ Productivity

🏢 Enterprise

Senior Manager of CX Operations leading Technical Account Management at ClickUp. Driving strategies and leveraging AI for operational excellence in customer experience.

🇺🇸 United States – Remote

💵 $160k - $220k / year

💰 $400M Series C - ClickUp on 2021-10

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

info