Program Manager – Contingent Workforce

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $140k - $147.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Build and mature governance, policy, and program infrastructure for Instacart's contingent workforce • Operationalize the Beeline VMS and Monument MSP platform into a scalable, governed program • Develop governance frameworks, standard operating procedures, and accountability structures • Manage the approved supplier network, including supplier onboarding and offboarding • Ensure suppliers comply with rate, compliance, and worker classification frameworks • Partner with Legal and Accounting to operationalize worker classification and tenure management policies • Strengthen SOX audit-ready controls • Drive organizational adoption through communications, training, and enablement materials • Own the roadmap for international expansion via a centralized EOR, platform enhancements, and improved spend reportability • Work closely with Finance, Legal, Accounting, and IT; report to the Head of Talent

🎯 Requirements

• 7+ years of experience in program management, operations, or workforce management • Demonstrated track record of building programs from scratch in ambiguous, fast-moving environments • Experience managing vendor or supplier relationships, ideally in a staffing, MSP, or VMS context • Strong process development skills • Proven ability to drive cross-functional alignment across Finance, Legal, HR, and business stakeholders • Comfortable leading a newly launched program and building the playbook • Exceptional communication and influencing skills, including at the executive level • Currently eligible work locations limited to Ontario, Alberta, British Columbia, and Nova Scotia

🏖️ Benefits

• New hire equity grant • Annual refresh equity grants • Flexible work location: home, office, or coffee shop • Regular in-person events • Market-competitive compensation and benefits