Retail Partner Lead

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Manage a portfolio of retail partners with end-to-end ownership as Instacart’s primary strategic contact • Identify growth opportunities, diagnose gaps, and coordinate cross-functional teams across product, engineering, marketing, operations, and strategic finance • Translate platform data and partner performance metrics into strategic narratives and recommendations for retailer leadership • Execute partnership plans with ownership and urgency across multiple workstreams and a dynamic portfolio • Build deep fluency in Instacart’s platform capabilities, growth levers, and operational nuances • Deepen partner relationships at the CEO and Owner level and drive measurable growth outcomes

🎯 Requirements

• 5+ years of experience in partnerships, account management, business development, or a related client-facing commercial role • Experience managing and growing complex, multi-stakeholder senior-level relationships, including Director, VP, and C-suite contacts • Strong analytical skills and ability to work directly in data to identify trends, surface insights, and build strategic narratives • Proven track record of measurable outcomes such as revenue growth, product adoption, or operational improvements within an account portfolio • Experience coordinating cross-functional teams or resources without direct management authority • Preferred: experience in e-commerce, grocery, retail, or marketplace platforms • Preferred: ability to present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership • Preferred: comfort working in ambiguous, fast-scaling environments • Preferred: experience working cross-functionally with product and engineering teams

🏖️ Benefits

• Flexible work location through Instacart’s Flex First approach • Ability to work from home, an office, or a favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits