Regional Manager

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Installation Made Easy, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🛒 Retail

Enterprise • SaaS • Retail

Installation Made Easy, Inc. is an enterprise software and services platform dedicated to the home improvement industry. The company provides a comprehensive set of tools under one platform for retailers, contractors, manufacturers, and customers to manage, process, and track home improvement projects. Their software suite offers solutions for project management, lead management, estimating, transaction processing, and customer relationship management. Additionally, Installation Made Easy, Inc. supports various auxiliary services such as compliance checks, training for contractors, and customer support. Their platform enhances business development and offers centralized operations to ensure consistent experiences across multiple home improvement services.

📋 Description

• **Essential functions:** • Monitor supplier coverage and capacity within the assigned territory and identify any coverage needs. • Source and recruit providers with expertise across various home improvement trades and identify those who can meet compliance requirements and align with the overall strategy. • Manage recruiting needs and transition approved providers to the compliance team for onboarding and activation. • Support compliance specialists in selecting providers throughout the application and activation process. • Manage provider performance by training, coaching, influencing, and holding contractors of varying sizes and levels of sophistication accountable to Confident Remodelés' processes and standards. • Review KPIs and activity reports to identify performance opportunities and collaborate with the national account manager as needed to develop actionable plans and implement them. • Conduct monthly business reviews with providers to discuss best practices and opportunities for improvement. • Coordinate store visits to meet lead generators and store management and to cultivate relationships. • Identify, document, and share best practices in lead generation, sales, installation, and service. • Identify ways to refine processes to automate and/or make them more efficient, both internally and for external partners. • Communicate and implement new initiatives, programs, and policies in the field. • Assist in resolving service issues. • Perform other duties as required.

🎯 Requirements

• **Job-related requirements:** • Extended periods seated at a desk and working on a computer. • Some tasks may occasionally require handling or moving materials weighing up to 15 pounds (7 kg). • **Minimum qualifications:** • High school diploma or equivalent • 3+ years of experience in retail or related fields • Bilingual in French and English • Strong business acumen with attention to detail and a commitment to excellence. • Sound judgment and strong problem-solving skills. • Exceptional verbal and written communication skills with the ability to present information clearly and concisely. • Ability to interact effectively with all levels of an organization, including executives and leadership. • Exceptional organizational skills. • Ability to juggle multiple projects simultaneously while maintaining efficiency and a keen attention to detail. • Self-motivated and able to thrive in a remote work environment. • Strong sense of organization, excellent time-management skills, and a proven ability to meet deadlines. • Computer literate, including proficiency in the Microsoft Office suite and other software applications. • Ability to adapt to changing or multiple priorities. • Ability to travel at least 50% of the time • ***Proficiency in English is required, as the successful candidate will need to regularly communicate with providers, customers, and business partners outside Quebec, and collaborate with internal teams whose primary working language is English.*** • **Assets:** • Bachelor’s degree in business management, project management, or a related discipline. • Knowledge of the home renovation industry.

🏖️ Benefits

• **Benefits of working with IME:** • 100% remote work environment • Employer-provided equipment • Medical, dental, and vision insurance • Company-paid basic life, short-term disability, and long-term disability insurance • RRSP with a generous company matching contribution • Paid time off • And more! • **Benefits to working with IME:** • 100% remote work environment • Employer provided equipment. • Medical, dental, and vision insurance • Company paid basic life, short-term disability, and long-term disability insurance. • RRSP with a generous company matching contribution • Paid time off. • And more!