Senior Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $85k - $95k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intercept

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🤝 B2B

📣 Marketing

🤖 Artificial Intelligence

B2B • Marketing • Artificial Intelligence

Intercept is an award-winning B2B marketing agency built for the global technology sector. Established in 2006, it helps large enterprise tech brands turn ambitious briefs into measurable go-to-market outcomes by combining proprietary buyer intelligence, AI-native production and campaign orchestration (InterceptOS), and experimental R&D (Intercept Labs). The firm specializes in account-based marketing, AI-powered content and personalization at scale, sales and channel enablement, and integrating privacy, legal, and governance for enterprise deployments.

📋 Description

• Serve as the primary day-to-day client contact and trusted partner across assigned accounts • Lead client calls with confidence, structure, and clear next steps • Manage ongoing client communications and build knowledge of client priorities, stakeholders, and internal dynamics • Own post-project follow-on conversations and advance future engagements • Identify upsell, cross-sell, and expansion opportunities across existing accounts • Develop new stakeholder, team, and business-unit relationships within client organizations • Partner with Account Directors and Client Pod Leads on account planning, expansion strategy, and pipeline development • Contribute to pipeline and account expansion goals • Lead end-to-end project execution from briefing and planning through production, QA, and final delivery • Develop and maintain project schedules, status reports, and resource plans • Track milestones, deliverables, dependencies, and project progress across cross-functional teams • Own project documentation, production specifications, delivery guidelines, meeting notes, and action items • Act as an escalation point for risks, changes, and issues • Partner with Integrated Producers to align client intent with delivery outcomes • Ensure clarity on briefs, deliverables, and specifications for project teams • Contribute to campaign and program strategy with Strategy, Content, and Creative teams • Apply performance data, research, and client feedback to recommendations • Support client-facing and internal documents, briefs, feedback summaries, and recap notes • Translate strategic and creative concepts into actionable production plans • Review deliverables for client alignment and quality standards • Facilitate internal alignment calls and ensure documentation and follow-through • Apply AI-powered tools and workflows to account planning, insight gathering, and efficiency • Stay informed on B2B marketing, emerging platforms, and evolving best practices • Bring forward ideas to improve how Intercept and its clients work

🎯 Requirements

• Minimum 5 to 8 years of experience in a client-facing role within a marketing agency or client-side environment • Project management or producer experience in a creative agency, digital studio, or production environment • Experience supporting digital and multi-channel campaign production, including social content, display banners, AI-driven creative, photo/video, motion, websites, and other content types • Video management experience is a strong asset • Ability to manage multiple projects in a fast-paced environment • Experience managing and growing client relationships • Exposure to B2B marketing, enterprise technology, or complex buyer environments is a strong asset • Comfortable initiating commercial conversations and advancing opportunities • Strong written and verbal communication skills with senior client stakeholders • Highly organized, adaptable, and effective in fast-paced, multi-account environments • Ability to collaborate across strategy, creative, content, and delivery teams • Strong critical thinking and problem-solving skills • Experience with light proofreading and QC • Familiarity with PM tools such as Monday.com, Smartsheet, Asana, or Jira • Demonstrated comfort with AI-powered tools and modern digital workflows • Proficient in Microsoft Office and collaborative, remote-first work environments • University degree in Marketing, Business, Communications, or equivalent experience preferred • Bilingualism (English/French) is an asset but not required

🏖️ Benefits

• Fully remote workplace • Flexible work environment • Certified Great Place to Work workplace • Custom-built AI teammates and AI-powered tools to support employees • Collaborative and innovative work environment