Cold Email Operations Manager

🕒 March 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 55%

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Logo of Interdependence

Interdependence

51 - 200 employees

Founded 2013

🏥 Healthcare

✈️ Travel

📣 Marketing

Healthcare • Travel • Marketing

Interdependence is a strategic integrated communications firm that combines public relations, social media, influencer marketing, experiential/event marketing and strategic brand development with a proprietary AI predictive analytics platform called Interviewed®. The agency uses AI-powered media relations and creative storytelling to drive earned media, boost website traffic and conversions, and increase brand credibility for clients across technology, healthcare, biotech, travel and consumer sectors. Interdependence markets itself as a results-driven, technology-enabled partner for businesses seeking aggressive, targeted PR and integrated marketing campaigns.

📋 Description

• Build, manage, and scale cold email infrastructure including domains, inboxes, DNS configuration (SPF, DKIM, DMARC), and warm-up systems • Monitor and optimize deliverability, ensuring high inbox placement and minimizing spam risk • Continuously audit and improve sending reputation, domain health, and IP performance • Stay up to date with email provider policies (Google, Microsoft, etc.) and adapt systems accordingly • Oversee the setup, launch, and management of client cold email campaigns across multiple platforms • Coordinate campaign scheduling, segmentation, and sending strategies • Implement A/B testing frameworks for subject lines, messaging, and sequences • Ensure campaigns are deployed accurately, on time, and at scale • Analyze campaign performance with a focus on reply rates, open rates, and conversion metrics • Identify performance bottlenecks and implement improvements in targeting, messaging, and technical setup • Collaborate with copy and strategy teams to align messaging with deliverability best practices • Create dashboards and reporting systems to track campaign performance and KPIs • Provide clear, actionable insights to internal teams and leadership • Ensure accurate tracking of metrics across campaigns and clients • Translate data into recommendations that improve campaign performance • Establish processes, SOPs, and quality control systems for campaign execution • Troubleshoot technical issues quickly and effectively • Maintain a high standard of accuracy, organization, and documentation • Proactively identify risks and implement preventative solutions

🎯 Requirements

• 3–5+ years of experience in cold email operations, email deliverability, or outbound marketing systems • Proven experience managing cold email infrastructure at scale • Hands-on experience with cold email platforms • Strong analytical skills with the ability to interpret campaign data and optimize performance • Experience improving reply rates and overall campaign effectiveness • Highly organized with the ability to manage multiple campaigns simultaneously • Technical mindset with strong problem-solving capabilities • Ability to thrive in a fast-moving, performance-focused environment

🏖️ Benefits

• Health insurance • Flexible work arrangements

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