Engagement Manager, Retail

Job not on LinkedIn

🔥 24 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

International Fresh Produce Association

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

📦 Logistics

🌾 Agriculture

Food & Beverage • Logistics • Agriculture

International Fresh Produce Association is a global trade association representing companies across the fresh fruit, vegetable and floral supply chain. It advocates for industry policy, provides research and data (including the Global Intelligence Engine), offers resources and training on food safety, sustainability, trade and supply-chain issues, and runs events, membership programs and industry initiatives to connect and guide businesses worldwide. IFPA operates as a non-profit membership organization focused on growing prosperity for companies in the fresh produce and floral sectors.

📋 Description

• Manage assigned retail members, prospects, under-engaged retailers, and at-risk accounts • Understand retailer strategies, business priorities, category structures, operating challenges, key functions, and relationships with IFPA • Develop account plans identifying executives, functional contacts, value utilization, unmet needs, engagement opportunities, renewal risks, and expansion potential • Support prospect conversion, renewal, retention, at-risk recovery, and multi-year opportunities • Identify missing retailers and relevant contacts within existing retail member companies • Activate and validate IFPA’s Membership Value Proposition by identifying member needs and communicating relevant value • Develop personalized activation plans and surface retailer needs to the Director and portfolio teams • Support retail issues forums for discovery, dialogue, value validation, and issue prioritization • Communicate IFPA actions, opportunities, and decisions to retailer contacts • Build relationships with executives and functions including sustainability, food safety, supply chain, health and nutrition, government affairs, marketing, and innovation • Support retail buyer recruitment, attendance, engagement, and relationship development at GPFS • Embed retailers across IFPA portfolios, councils, committees, communities, and initiatives • Coordinate multinational retailer and global business-connection opportunities with IFPA leadership and country managers • Introduce United States-based retailers to IFPA value, relationships, intelligence, advocacy, events, and supply-chain connections in other markets • Maintain relationship maps, account plans, member intelligence, engagement gaps, opportunities, and risks in CRM • Use segmentation, behavioral information, and account intelligence to personalize engagement • Track relationship depth and repeat engagement across initiatives • Document member outcomes, business connections, needs addressed, and evidence of IFPA’s increasing importance to retailers • Achieve retail pipeline, conversion, renewal, retention, and at-risk recovery goals • Improve retailer engagement, representation, business connections, value realization, CRM accuracy, and perception of IFPA’s relevance

🎯 Requirements

• 5 years of experience in membership, strategic account management, customer success, relationship management, sales, business development, or a related field • Demonstrated ability to build professional relationships, conduct consultative discovery, develop account plans, and manage pipelines or account portfolios • Strong written, verbal, facilitation, presentation, and analytical communication skills • Experience using CRM systems to maintain accurate account, relationship, engagement, and opportunity data • Ability to synthesize member feedback into actionable intelligence and manage multiple priorities independently in a remote environment • Knowledge of the fresh produce, floral, agriculture, food, or related industries preferred • Ability to travel as required

🏖️ Benefits

• Business-related travel required, primarily in the United States and Canada, averaging 5–7 times per year • Remote work arrangement