Office Support Specialist

🕒 September 22

🇺🇸 United States – Remote

💵 $51.9k - $63.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

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Logo of INVICTA SOFTWARE

INVICTA SOFTWARE

11 - 50 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

INVICTA SOFTWARE is a company offering a modular, fully integrated Security Operations (SecOps) platform that consolidates endpoint management, IT service management, and cybersecurity into a single centralized solution. Its product suite—Invicta ONE, Invicta DESK and Invicta GUARD—provides AI-driven threat detection and automated orchestration to surface intelligence, alert, and remediate issues across IT, security and operations. The company primarily sells its SaaS platform through channel partners to organizations such as schools and enterprise customers.

📋 Description

• Provide seamless administrative support to multiple teams in a remote setting • Coordinate communication and scheduling to optimize workflow • Manage calendars, schedule meetings, and coordinate virtual events • Assist with document preparation, data entry, and record keeping • Handle correspondence including emails, phone calls, and inquiries promptly and professionally • Support onboarding processes and maintain employee records • Coordinate with IT and other departments to resolve administrative or technical issues • Maintain and organize digital files and office resources • Prepare reports, presentations, and other materials as needed • Contribute to process improvements to enhance remote office efficiency • Serve as a reliable point of contact for internal and external stakeholders

🎯 Requirements

• Proven experience in office administration or support roles, preferably in a remote environment • Excellent written and verbal communication skills • Strong organizational skills with the ability to multitask and prioritize effectively • Proficiency in Microsoft Office Suite, Google Workspace, and common collaboration tools (e.g., Zoom, Slack, Trello) • Comfortable with technology and quick to adapt to new software or systems • Self-motivated and able to work independently with minimal supervision • High level of professionalism and discretion when handling confidential information • Experience supporting software or technology companies preferred • Familiarity with basic bookkeeping or invoicing software preferred • Knowledge of project management tools and best practices preferred • Must be a resident of United States

🏖️ Benefits

• Fully remote work with flexible scheduling options • Competitive salary and performance-based incentives • Comprehensive health, dental, and vision plans • Generous paid time off and holiday schedule • Opportunities for professional development and career growth • Collaborative and inclusive company culture that values your contributions

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