Customer Service Representative, Banking

Job not on LinkedIn

🕒 September 26

🇺🇸 United States – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of iShare Inc.

iShare Inc.

11 - 50 employees

Founded 2017

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

iShare Inc. is a New Jersey–based boutique IT consulting firm that provides strategic advisory, software development, and staffing services focused on helping organizations adopt the right technologies for business improvement and transformation. The firm emphasizes practical, people-centered consulting—guided architecture, automation, BI, and information security—delivered by senior leaders with deep enterprise experience across industries such as chemicals/manufacturing, healthcare, software, and professional services. iShare positions itself as a trusted, hands-on B2B partner offering white‑glove service and industry-aware IT solutions to mid-market and enterprise clients across the US.

📋 Description

• Support customers with financial accounts, retirement plans, and life insurance • Handle transactions carefully • Resolve customer issues across rotational shifts • Service customer accounts and financial transactions

🎯 Requirements

• 2–20 years of customer service experience in financial services, banking, retirement services, or life insurance • Hands-on experience with 401(k) and retirement plans • Experience servicing life insurance policies or products • Knowledge of investment products and the stock market, including equities and securities • Experience handling customer accounts and financial transactions • Strong communication, problem-solving, and customer service skills • Background check and fingerprint verification required • Availability for 24/7 rotational shifts, including nights

🏖️ Benefits

• Fully remote position • 24/7 rotational shifts, including nights

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