Principal Revenue Operations Manager

November 25

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Jobber

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SaaS • B2B

Jobber is a SaaS platform that helps home-service businesses (such as HVAC, plumbing, landscaping, cleaning, and other field service trades) manage quoting, scheduling, dispatch, invoicing, payments, customer communications, and operations from a single app. It offers CRM, automated workflows, AI features for job pricing and communications, online booking and payments, and reporting to help small and midsize service contractors save time, win more jobs, and grow revenue.

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

📋 Description

• Lead mission-critical initiatives that shape GTM structure, sales execution, segmentation, and organizational scaling • Partner with GTM leadership and Finance on strategic planning for pipeline coverage, channel strategy, capacity, and forecasting • Act as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation • Serve as a primary liaison between go-to-market teams and technical stakeholders to align priorities and execute roadmaps • Architect, test, and scale top-of-funnel and outbound lead generation experiments using modern AI/automation tools (e.g., ChatGPT, Clay, CrewAI, Vapi, and n8n) • Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics • Regularly engage directly with customers or prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs • Own components of our GTM systems strategy: CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, reporting, etc. • Lead the technical transformation of our revenue tech stack, including API integration, low-code automation (e.g., n8n), and AI augmentation • Translate evolving GTM needs into system changes—from solution design through implementation and enablement

🎯 Requirements

• Expert-level knowledge in Revenue Operations or GTM craft operations (Sales Ops, Marketing Ops, Customer Success Ops, or GTM Engineering) • Strong background in lead generation or a customer-facing sales role (e.g., SDR, AE, Growth Hacker) • Deep understanding of B2B SaaS GTM strategy across sales, marketing, and customer lifecycle • Practical experience in tools like Clay & n8n • Expert in Salesforce and HubSpot; strong proficiency in webhooks, APIs, and automation frameworks • Experience using or deploying AI tools across GTM workflows (e.g., for content generation, outreach, or decision-making) • Skilled in data visualization tools like Tableau • Excellent communicator with a bias toward action, systems thinking, and rapid iteration • Familiar with SQL database language

🏖️ Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind • Retirement savings plan matching • Stock options • Dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family