Strategy and Operations Manager

🕒 6 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Join Parachute

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

📦 Logistics

🏨 Hospitality

💰 $57.6M Funding Round - Parachute on 2023-12

Healthcare • Logistics • Hospitality

Join Parachute is a consumer-facing platform and network of plasma donation centers that makes it easy for people to schedule plasma donations, track earnings, and receive payment via a partner-issued prepaid Visa card. Through a mobile app, Parachute lets donors book one-hour donation slots, access bonuses for flexible scheduling, monitor their balances, and get paid for contributing plasma. The company emphasizes a hospitality-focused, tech-enabled member experience and a mission to increase access to life-saving plasma while providing financial incentives to donors.

📋 Description

• Oversee a portfolio of centers generating $15mm–$40mm in annual revenue • Iterate and re-engineer existing processes and systems to support rapid growth • Monitor adherence to quality policies, regulations, and industry standards • Analyze performance metrics, KPIs, and nonconformance events to identify improvements • Diagnose issues and develop solutions to resolve recurring deficiencies • Prepare centers for audits and support audit preparation, inspections, and audit responses • Represent the company to regulatory agencies and inspectors • Guide and advise on employee-related issues and adherence to HR policies • Cultivate center leadership through strategic development initiatives • Ensure facility maintenance meets safety, compliance, and cleanliness standards • Assist with recruitment, training, and management talent development • Conduct regular meetings, goal check-ins, development plans, and on-site visits and assessments • Perform other job-related duties as assigned

🎯 Requirements

• Comfortable working with multiple departments in a complex matrixed organization • Experience working in a regulated environment • Data-led approach and ability to analyze performance metrics and KPIs • Excellent critical reasoning, decision-making, and problem-solving skills • Strong organizational skills and attention to detail • Experience and success managing teams of varying competencies • Ability to handle ambiguity and propose pragmatic solutions • Overnight travel required up to 75% of the time without lengthy lead-time

🏖️ Benefits

• Career growth opportunities • Competitive compensation • Medical, Dental, and Vision insurance • Paid time off • Company paid holidays