Key Account Manager

🕒 July 22

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $104k - $122k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Juul Labs

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

🏭 Manufacturing

Food & Beverage • Healthcare • Manufacturing

Juul Labs is a company focused on providing alternatives to traditional combustible cigarettes through its innovative vaporizing technology. Its mission is to assist adult smokers in transitioning to less harmful nicotine delivery systems while implementing strict measures to prevent underage access to its products. Juul Labs offers a range of vaping devices and e-liquids, emphasizing safety, easy use, and conformity to legal age restrictions.

📋 Description

• Oversee customer interactions and build strong, trusted business relationships at the HQ and regional levels with assigned chain accounts, national retail partners, and regional distributors. • Develop chain-specific sales, distribution, and merchandising strategies that maximize ROI while staying within assigned budgets. Utilize syndicated data (IRI/Nielsen) to provide retail partners with fact-based category insights and actionable recommendations. • Actively manage and call on independent retail doors within assigned territory to manage existing business and drive new JUUL placement. Responsibly sell and execute company initiatives, including the Juul Partner Program (JPP), promotions, inventory management, and the 4 Ps of retail (Presence, Pricing, Promotion, and Product). • Lead and facilitate buyer meetings, category reviews, Top-to-Top (T2T) sessions, contracted space management, and inventory resolution. • Collaborate with field sales teams, trade marketing, and internal department leads to develop and implement retail programming that elevates sales execution, rate of sale, and incremental product placement. • Maintain timely, clear, and detailed communications across internal stakeholder groups and external customer partners to drive alignment and program success. • Monitor sales performance, tracking progress against key objectives to drive continuous improvement in sales strategies and processes. • Perform related duties as assigned, within your scope of practice.

🎯 Requirements

• 5-8 years of account management experience in CPG or tobacco/OTP categories, with experience managing accounts at the HQ level and/or direct field sales experience. • A history of successfully negotiating key account contracts, expanding footprint in existing accounts, and leading strategic sales initiatives that meet sales targets. • Strong analytical skills with working knowledge of syndicated data tools (IRI, Nielsen) and CRM/reporting software (Salesforce, Tableau, Excel, PowerPoint). • Exceptional verbal and written communication skills across executive, cross-functional, and field team environments. • Highly self-motivated, adaptable, and results-oriented with strong organizational and problem-solving abilities. • Clear understanding of the JUUL customer and the vapor/OTP industry. • Bachelor's degree in Business, Marketing, or a related field (or equivalent relevant work experience).

🏖️ Benefits

• A place to grow your career. We’ll help you set big goals - and exceed them • People. Work with talented, committed and supportive teammates • Equity and performance bonuses. Every employee is a stakeholder in our success • Cell phone subsidy, commuter benefits and discounts on JUUL products • Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits • 401(k) plan with company matching • Plus biannual discretionary performance bonuses