K2 Services
201 - 500 employees
Founded 1985
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
K2 Services is a tech-enabled managed services and operational support provider serving law firms, financial institutions, professional services firms and corporations. It provides integrated operational platforms, automation, and advisory services to help clients modernize operating models, reduce costs, and accelerate growth. Key capabilities described include administrative and shared services, IT help desk and technology managed services, records and information governance, document processing and administrative support, marketing and communications, billing and AP/AR services, workflow automation and consulting, and workplace experience/hospitality and facilities services.
Manager, Telecommunications
Job not on LinkedIn
🕒 October 21
Where this job comes from
Posted on K2 Services's careers page, not through a job board
First seen by Remote Rocketship October 21
Still open on K2 Services's site. Checked 1 hour ago.
K2 Services
201 - 500 employees
Founded 1985
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
K2 Services is a tech-enabled managed services and operational support provider serving law firms, financial institutions, professional services firms and corporations. It provides integrated operational platforms, automation, and advisory services to help clients modernize operating models, reduce costs, and accelerate growth. Key capabilities described include administrative and shared services, IT help desk and technology managed services, records and information governance, document processing and administrative support, marketing and communications, billing and AP/AR services, workflow automation and consulting, and workplace experience/hospitality and facilities services.
📋 Description
• Lead the design, implementation, maintenance, and support of global telecommunications, voice, and video infrastructure • Develop and execute telecommunications architecture strategies and technology roadmaps • Oversee Microsoft Teams Phone administration, including Direct Routing, Operator Connect, Calling Plans, SIP trunking, and SBCs • Manage enterprise voice configurations, including dial plans, call routing, auto attendants, call queues, and E911 • Lead migrations from legacy PBX and Cisco Unified Communications Manager systems to Microsoft Teams Phone • Provide technical leadership and guidance to engineering teams, project teams, and business stakeholders • Monitor service performance, call quality, network capacity, and security • Manage relationships with telecommunications carriers, hardware vendors, and service providers • Oversee infrastructure upgrades, system integrations, troubleshooting, and incident resolution • Develop and manage annual CapEx and OpEx budgets, conduct monthly financial reviews, and identify cost-saving opportunities • Drive automation, standardization, and process improvements • Ensure voice and video infrastructure supports business continuity, scalability, and future initiatives
🎯 Requirements
• Bachelor's degree in Information Technology, Telecommunications, Engineering, or a related field, or equivalent experience • 5–8+ years of experience in enterprise telecommunications, unified communications, or voice engineering • Strong knowledge of Microsoft Teams Phone, Microsoft 365, Direct Routing, Operator Connect, and PSTN connectivity • Experience with SIP, VoIP, SBCs (AudioCodes, Ribbon, Cisco, or equivalent), and legacy PBX platforms • Understanding of TCP/IP, DNS, WAN/LAN, firewalls, and Quality of Service (QoS) • Experience with PowerShell automation, telecommunications troubleshooting, and performance monitoring • Demonstrated experience leading technical projects, managing vendors, and driving telecommunications initiatives • Microsoft Teams Phone, Microsoft 365, Cisco, or SBC-related certifications preferred • Experience managing global telecommunications environments and cloud voice migrations preferred • Familiarity with ITIL practices, enterprise architecture, and telecommunications security standards preferred • Strong leadership, communication, project management, and problem-solving skills
🏖️ Benefits
• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Paid Time Off (PTO) • Up to 5% annual bonus eligibility
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🕒 October 21
National Channel Business Manager driving Palo Alto Networks’ public-sector cybersecurity partnerships with WWT/Softchoice. Growing revenue through channel strategy, joint business plans, campaigns, and partner performance management.
🇺🇸 United States – Remote
💵 $232k - $319k / year
💰 $1M Seed Round - Morta Security on 2013-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
🕒 October 21
Senior Manager overseeing AG1’s contract manufacturing network for beverages, gummies and powders. Driving quality, capacity, cost and commercialization across manufacturing partners.
🕒 October 21
Senior Quality Manager leading quality assurance, testing, metrics, and corrective actions for DecisionPoint’s USMEPCOM ENLIST government program. Remote role preferred near Chicago.
🕒 October 21
Strategic Accounts Manager leading Account Managers and growing hotel-property customer revenue. Kalibri uses cloud-native data pipelines and AI/ML to improve hotel asset performance.
🇺🇸 United States – Remote
💵 $110k - $115k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
🕒 October 21
TELUS Health disability case manager adjudicating FMLA, state, company leave, and Short-Term Disability claims. Supporting medical assessments and return-to-work planning in a remote environment.
🇺🇸 United States – Remote
💵 $58.1k - $107.9k / year
💰 $500M Post-IPO Debt on 2023-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
