Senior Workday Engagement Manager

🕒 July 17

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. • Take accountability for the complete delivery lifecycle alongside the sales and capability Solution Architects. • Manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. • Commercially managing the implementation of global Workday programs from pre-sales through implementation to hand over to AMS (Application Management Services). • Act as the key client interface between functional and technical teams and the client. • Pragmatically offer domain experience (HCM, Fins, Payroll or where relevant to a Workday Capability) to provide functional insight and thought-leadership. • Manage all aspects of delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction. • Lead and support blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic. • Agree objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms. • Identify requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer. • Create well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement. • Identify and action appropriately opportunities to win business, including negotiating and closing at a senior client level. • Contribute to supporting and growing the Kainos Way of delivering with excellence to our clients by partnering with Kainos colleagues and mentoring other EMs at Kainos by example and intentional collaboration.

🎯 Requirements

• Experience in implementing back office systems with direct experience in the successful delivery of solutions within a consulting environment/ IT services environment • Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management • Demonstrable deployment service delivery experience with a consulting / IT services environment. • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. • Excellent commercial management, influencing and negotiation skills • Excellent communicator, able to communicate with customers and colleagues with impact and credibility. • Sound ability to formally present to senior Client audiences. • Excellent business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requests. • Demonstrable success in identifying and taking appropriate action on opportunities for additional business. • Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials. • Understanding of risk management and able to manage risk. • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities