Workday Lead Engagement Manager

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 11%

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Ensure successful delivery of Workday solutions for clients • Work with client business teams and internal sales and delivery teams to define solution scope, objectives, and approach • Commercially manage global Workday programs from pre-sales through implementation and handover to Application Management Services • Act as key client interface between functional and technical teams and the client • Provide domain experience and functional insight across HCM, Finance, Payroll, or relevant Workday capabilities • Manage project planning, resourcing, milestone tracking, commercial management, and customer satisfaction • Lead and support blended teams of colleagues, clients, and partner resources • Agree objectives, outputs, milestones, timescales, contract terms, and commercial terms with clients • Identify requirements, business processes, application configurations, testing plans, and other implementation artefacts • Create structured and accurate deliverables and present recommendations to client steering-level groups • Identify and action opportunities to win additional business, including senior-level negotiation and closing

🎯 Requirements

• Established manager of systems implementations with direct experience delivering IT solutions within a consulting environment • Full lifecycle project management experience from initial opportunity through requirements, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live, and service management • Two years of experience in a consulting or IT services environment • Strong commercial management, influencing, and negotiation skills • Excellent customer focus and ability to assess needs, build relationships, and manage expectations • Strong communication skills, including communication in a remote working situation • Ability to formally present to senior client audiences • Strong business writing skills and experience producing business cases, requirements documentation, tender documents, contracts, statements of work, and change requests • Demonstrable success identifying and acting on opportunities for additional business • Ability to provide pre-sales support, devise and cost viable solutions, and work closely with sales teams • Sound commercial judgment and proven experience executing project contract and commercial terms • Commercial experience running a team and managing distributed teams • Ability to act as a role model and mentor, lead, and manage people • Ability to make sound decisions under pressure • Positive “can do” attitude toward commercial, technical, and staffing challenges • Ability to implement improvements in tools and/or processes • Ability to travel to customer sites in the same region; minimal out-of-region travel may be required • Desirable: experience with Workday or other SaaS delivery methodologies • Desirable: experience managing, mentoring, and developing teams • Desirable: strong functional domain expertise in core HR and Finance, including Payroll

🏖️ Benefits

• People-first culture where ideas are valued, growth is supported, and contributions make a difference • Diversity, equity and inclusion commitment • Recruitment accommodations or adjustments available • Recruitment process tailored to candidate needs through private conversation