Total Rewards Analyst – Americas

🕒 September 10

🇺🇸 United States – Remote

💵 $95k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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KnowBe4

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

📚 Education

Cybersecurity • SaaS • Education

KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.

📋 Description

• Manage the benefits renewal process across Americas countries, coordinating with brokers, vendors, and internal stakeholders • Administer benefits enrollment and setup for new hires across supported countries • Review, reconcile, and process vendor and carrier invoices, resolving discrepancies • Support pension and retirement program administration, including contributions, enrollments, and vendor coordination • Draft and distribute benefits communications • Monitor and support compliance with local benefits regulations and reporting requirements • Assist with wellness program coordination and promotion • Serve as a front-line resource for benefits inquiries, employee emails, and Workday tasks • Manage Leave of Absence processes, including tracking, documentation, and coordination with HR and payroll • Support market adjustments and promotion processes • Assist with the annual merit increase cycle, including data validation, calculations, and communications • Support the annual bonus process, including eligibility checks, calculations, and reporting • Provide coaching support to managers on compensation questions, tools, and guidelines • Perform Workday approvals and maintain compensation data integrity • Support administration of the AwardCo recognition platform • Coordinate salary survey participation, including data submission and vendor coordination

🎯 Requirements

• 3+ years of experience in Total Rewards, HR, Benefits, or Compensation administration, ideally with exposure to multi-country/Americas programs • Strong proficiency in Microsoft Excel • Experience working with HRIS platforms; Workday preferred • Excellent attention to detail and ability to manage sensitive, confidential data • Strong written and verbal communication skills • Ability to manage multiple priorities and deadlines in a fast-paced, global organization • Comfortable working flexible hours to overlap with Canada, Latin America, and US time zones as needed • Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and formulas • HRIS proficiency • Critical thinking • Multi-country benefits knowledge • Vendor and broker management • Confidentiality and judgment • Project and time management • Cross-cultural and cross-time-zone collaboration • Problem-solving • Applicant assessment and background check may be part of the hiring procedure

🏖️ Benefits

• Company-wide bonuses based on monthly sales targets • Employee referral bonuses • Adoption assistance • Tuition reimbursement • Certification reimbursement • Certification completion bonuses • Modern, high-tech, and fun work environment

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