CERS Support Specialist

Job not on LinkedIn

🕒 September 25

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Koniag Government Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Support KDS and its government customer • Provide operations and maintenance for the Cotton and Tobacco Branch's Cotton and Tobacco Electronic Reporting System (CERS) • Serve as technical lead for the HP NonStop Integrity environment • Provide COBOL programming services to sustain uninterrupted operations of the Cotton Classing Programs • Collaborate with leadership on short- and long-range IT strategies, system enhancements, and process improvements • Gather and analyze customer requirements to create IT development and delivery plans • Lead HP NonStop programming efforts • Administer system installations, security, technical support, and storage solutions across 10 geographic locations • Prepare, test, and implement programs; evaluate results; and apply corrective actions • Train and mentor ITD staff and end-users • Respond to CERS helpdesk questions and user inquiries • Diagnose and resolve production application bugs and defects • Perform daily system checks, audits, and backups • Implement urgent regulatory or operational changes • Ensure compatibility with Agency IT standards and third-party integrations • Coordinate with domestic gins, mills, merchants, and federal agencies to deliver reliable services

🎯 Requirements

• Minimum of 3 years of experience in each of the listed areas • Deep expertise in COBOL and Screen COBOL • Experience with HP NonStop Integrity environment • Experience with COBOL85, SCOBOL, TAL, and NonStop SQL database design • Experience administering system installations, managing security, providing technical support, and overseeing storage solutions across 10 geographic locations • Experience preparing, testing, and implementing programs; evaluating results; and applying corrective actions • Experience training and mentoring ITD staff and end-users • Experience responding to helpdesk questions and user inquiries related to CERS • Experience diagnosing and resolving bugs and defects in core production applications • Experience performing system checks, audits, and backups • Experience implementing urgent changes for regulatory or operational requirements • Experience ensuring compatibility with Agency IT standards and third-party integrations • Experience coordinating with domestic gins, mills, merchants, and federal agencies

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid parental leave • Life and disability insurance • Flexible spending accounts • Commuter benefits • Tuition reimbursement