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IT & Systems Manager

Job not on LinkedIn

đź•’ Yesterday

🏄 California – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

Where this job comes from

Posted on Kraus Hamdani Aerospace, Inc.'s careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Kraus Hamdani Aerospace, Inc.'s site. Checked 32 minutes ago.

Logo of Kraus Hamdani Aerospace, Inc.

Kraus Hamdani Aerospace, Inc.

11 - 50 employees

đź’Ľ Consulting

🏭 Manufacturing

🚀 Aerospace

đź’° $1k Pre Seed Round on 2016-03

Consulting • Manufacturing • Aerospace

Kraus Hamdani Aerospace, Inc. is a pioneering company in the defense and aerospace sector that focuses on developing advanced unmanned aircraft systems (UAS). With a strong emphasis on creating cost-effective, fully electric, zero-emissions aircraft, the company is leveraging cutting-edge artificial intelligence and machine learning technologies to offer persistent airborne capabilities. Their unique approach allows these aircraft to operate continuously using energy harvested from the sun, marking a significant innovation in aviation and autonomous robotics.

đź“‹ Description

• Serve as the primary internal point of contact for employee IT support, troubleshooting hardware, software, account, connectivity, and access issues • Own employee technology onboarding and offboarding, ensuring equipment and system access are provisioned or removed accurately and on time • Configure, deploy, maintain, and support company laptops, peripherals, mobile devices, and endpoint equipment • Establish processes for equipment procurement, configuration, shipping, recovery, replacement, and lifecycle management • Administer core technology platforms, user accounts, permissions, groups, licenses, and application access • Establish scalable identity and access management practices, including role-based access, MFA, SSO, and least privilege • Lead the migration from Google Workspace Enterprise to Microsoft 365 • Assess the IT environment and develop a roadmap for infrastructure, systems, tools, policies, and processes • Implement and maintain security controls across endpoints, accounts, applications, and company systems • Support cybersecurity, information-security, compliance, incident response, backup, recovery, and resilience initiatives • Administer SaaS and business applications, including Salesforce user access, permissions, workflows, reporting, and integrations • Manage IT service providers, hardware suppliers, software vendors, carriers, and technology partners • Assist with IT spending visibility, technology budgeting, forecasting, and specialized outside resources

🎯 Requirements

• 5+ years of progressive experience in IT administration, systems administration, IT operations, infrastructure, or a related field • Demonstrated experience independently supporting a broad employee technology environment • Strong hands-on experience administering user accounts, permissions, endpoints, software, and cloud-based business systems • Experience managing employee onboarding/offboarding and IT asset lifecycle processes • Working knowledge of identity and access management, MFA, SSO, endpoint security, device management, patching, encryption, and backup/recovery principles • Experience administering cloud productivity and collaboration platforms such as Microsoft 365, Google Workspace, or comparable environments • Demonstrated hands-on experience planning, leading, or executing a migration from Google Workspace to Microsoft 365, including the migration of email, calendars, files, and collaboration services • Experience with endpoint/device management technologies and modern SaaS administration • Demonstrated ability to troubleshoot technical issues across hardware, software, networking, accounts, and applications • Experience documenting systems, establishing repeatable procedures, and improving immature or highly manual IT processes • Strong vendor-management and problem-solving skills • Ability to manage competing priorities independently in a fast-moving environment • Strong communication skills and the ability to support employees with varying levels of technical proficiency

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