
51 - 200 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
Artificial Intelligence • SaaS • Enterprise
Laivly is a company that provides collaborative AI solutions for contact centers, empowering customer service agents through automation and support tools. Their key product, a cobot named Sidd, integrates seamlessly with existing technology stacks to enhance efficiency, accuracy, and customer satisfaction. Laivly's solutions offer real-time transcription, call summaries, and AI-driven support across multiple communication channels, such as email, chat, SMS, and social media, without requiring replatforming. The company focuses on ethical AI use, ensuring their technology respects user rights and privacy while providing measurable improvements in contact center performance.
Selected: 🇨🇦 Canada – Remote.
Selected: 🆕 Date Added.
🕒 September 11
AI deployment manager delivering complex voice and agentic AI deployments for global brands. Leading discovery, configuration, validation, launch, and optimization of Laivly customer-service solutions.
🕒 August 26
Customer Success Manager guiding enterprise and SME clients through Laivly’s AI-powered customer service transformation. Owning adoption, renewals, expansion, and measurable business outcomes.
🕒 August 26
Technical Solutions Manager deploying AI-powered customer service solutions for enterprise clients. Owning discovery, implementation, launch, optimization, and measurable business outcomes.
🕒 August 14
Senior Cloud Engineer building secure, resilient AWS infrastructure for Laivly’s AI-powered customer service technology. Improving reliability, observability, security, governance, and cloud cost efficiency across production environments.
🕒 July 19
Senior Full Stack Developer building AI-driven automation tools for Laivly’s contact center technology. Developing scalable web, desktop, and telephony-integrated applications across Canada.