
501 - 1000 employees
Founded 1936
🏦 Banking
💸 Finance
Banking • Finance
Langley Federal Credit Union is a member-owned credit union based in Hampton Roads, Virginia that provides personal and business banking products and services. It offers checking and savings accounts, mortgages and home loans, auto and personal loans, credit cards, wealth management and insurance services, digital and mobile banking, and access to a large ATM network. Langley operates multiple branches across Virginia and North Carolina, emphasizes member financial education, and supports community programs through its charitable foundation.
🕒 5 days ago
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501 - 1000 employees
Founded 1936
🏦 Banking
💸 Finance
Banking • Finance
Langley Federal Credit Union is a member-owned credit union based in Hampton Roads, Virginia that provides personal and business banking products and services. It offers checking and savings accounts, mortgages and home loans, auto and personal loans, credit cards, wealth management and insurance services, digital and mobile banking, and access to a large ATM network. Langley operates multiple branches across Virginia and North Carolina, emphasizes member financial education, and supports community programs through its charitable foundation.
• Conduct on-site sales calls with dealer partners, serving as the primary liaison between the Credit Union and dealerships; document all interactions within the CRM. • Maintain accurate and timely documentation of all dealer communications and activities in the CRM system. • Audit underperforming or problem dealers and conduct appropriate follow-up actions. • Participate in community events and industry-related activities to support business development and enhance the Credit Union’s presence within the local dealer network. • Leverage technology and reporting tools to analyze performance, identify trends, and implement actionable improvements. • Perform due diligence required to onboard new auto dealership partners in accordance with established policies. • Ensure compliance with Dealer Due Diligence policies for both new and existing dealer relationships. • Evaluate dealer performance and submit recommendations for deactivation based on adverse findings, financial concerns, or risk factors, with thorough CRM documentation. • Stay informed on developments, trends, and opportunities within the automotive lending industry. • Comply with company vehicle policies, including submitting monthly reports for mileage, inspections, and maintenance. • Provide support for dealer-related collections, chargebacks, and title activities as needed. • Complete special projects and additional duties as assigned by leadership.
• Bachelor’s degree (BA) from a four-year college or university, or an equivalent combination of education and experience. • Minimum of five (5) years of experience in auto finance, dealership operations, or a related field. • Working knowledge of credit underwriting practices in auto finance is preferred.
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