Party Coordinator

Job not on LinkedIn

🕒 October 1

⛰️ Colorado, Idaho, +4 more states – Remote

⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🏰 Missouri – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lava Island

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

👥 B2C

🏨 Hospitality

🍽️ Food & Beverage

B2C • Hospitality • Food & Beverage

Lava Island is an indoor family entertainment and play center brand that positions itself as an “Indoor Play Oasis” where families can play together. It operates multiple U. S. locations offering all-day open play, trampolines, obstacle courses, themed birthday party rooms, group/field-trip packages, on-site food (pizza, wings, smoothies), and a gallery of location-specific experiences. The company focuses on family-friendly experiences, event hosting (birthday parties, group visits), and in-venue food service.

📋 Description

• Respond to inbound party inquiries quickly and follow up by phone and text • Guide parents to the best party for their child, group size, and date • Handle questions and objections warmly, ask for the booking, and collect deposits • Enter party details accurately into company systems, including packages, headcount, add-ons, and payment • Prepare park party hosts with accurate expectations before each party • Keep details consistent across platforms and channels • Provide parents with a concierge-level experience from first call to party day • Communicate proactively and on time so families know what to expect • Track outreach and outcomes and improve booking rates • Practice scripts, receive feedback, and apply it • Raise unresolved issues to the Booking Lead early

🎯 Requirements

• Residence in Colorado, Utah, Idaho, Montana, Missouri, or New Jersey • Comfort with a high volume of outreach and follow-up • Comfort asking for the booking and handling common objections with confidence and warmth • Strong willingness to learn and comfort practicing scripts and receiving feedback for newer sales candidates • Availability for scheduled weekday and/or weekend shifts based on park needs • Moderate software proficiency, including Google apps (Gmail, Calendar, Drive) and Outlook • Ability to learn new systems and CRMs quickly • Reliable computer and internet connection • One or more years in sales, customer service, hospitality, retail, call center, or another customer-facing role (nice to have) • Experience in a goal-driven or commission-based role (nice to have) • Experience booking parties, events, or reservations (nice to have)

🏖️ Benefits

• Fully remote work from home • Real coaching, including script practice and call reviews • Day-to-day support from a Booking Lead • Room for growth and promotion from within • Benefits and recognition for great work