Lead Product Manager, AI Agents

🕒 5 days ago

🏄 California, Illinois, +3 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $170k - $225k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LawnStarter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

👥 B2C

🏪 Marketplace

🏠 Real Estate

💰 $10.5M Venture Round on 2019-11

B2C • Marketplace • Real Estate

LawnStarter is a service platform that provides affordable lawn care services at the click of a button. With fast online ordering, quality service, and a user-friendly app, LawnStarter allows customers to easily schedule and manage lawn maintenance services. These include lawn mowing, fertilization, bush trimming, and weeding. The company partners with local professionals to ensure reliable and insured services while supporting small businesses. LawnStarter offers its services across numerous locations in the United States, aiding customers in keeping their lawns beautiful and well-maintained.

📋 Description

• Own the roadmap for consumer AI and Pro AI • Lead customer AI chat that answers questions and completes tasks such as skipping or rescheduling services • Own the AI experience in the Pros App • Bring agentic experiences into existing consumer and Pro workflows • Own customer-to-Pro messaging • Define handoff from AI chat to human support • Enable outside AI agents such as ChatGPT or Claude to act on customers' behalf • Set evals, guardrails, and the standard for AI experiences to be ready to ship • Read transcripts and failure cases to identify conversation problems • Collaborate with product, engineering, applied science, design, data, customer service, and operations teams • Report to the Sr. Director of Product and lead through influence across surfaces owned by other PMs

🎯 Requirements

• 6+ years of product management experience • At least 3 years launching AI products to customers (internal or external) • Experience shipping AI products to real end users in B2C, B2B, or B2B2C • At least one chatbot or conversational AI product running in production • Ability to write and use AI evaluations (evals) • Understanding of AI agents and tool use, including actions on real systems • Data-driven prioritization and roadmap strategy • Systems-thinking ability, including marketplace effects on customers, Pros, pricing, and operations • Bachelor's degree in business, analytics, engineering, design, or a related field, or equivalent practical experience • 6+ years of product management experience on consumer-facing products

🏖️ Benefits

• Equity • Medical, dental, and vision • Fully remote (US) • Flexible PTO

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