Time & Pay Solutions Specialist

🕒 October 20

🇺🇸 United States – Remote

💵 $41.6k - $75.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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This company has sponsored H1B visas in the past.

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Leidos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Leidos is a leading systems integrator in science, technology, and engineering, providing solutions that transform and enable the missions of its customers. The company operates across various markets, including aviation, defense, energy, government, healthcare, intelligence, science, and space. Leidos is involved in AI, digital modernization, cyber operations, and integrated and mission software systems. With a commitment to diversity, equity, inclusion, and sustainability, Leidos also engages in charitable efforts and community enrichment programs. Additionally, it contributes to developing solutions for counter-unmanned aerial systems and electric vehicle infrastructure for military applications.

📋 Description

• Serve as a point of contact for employee and manager questions related to timekeeping and payroll, researching issues and providing guidance or escalation as appropriate • Assist employees with time sheet entries and corrections in the system in accordance with established timekeeping and payroll procedures • Review payroll and timekeeping information to identify issues and assist with resolution • Assist employees and managers with timecard questions and transactions • Process garnishments and garnishment refunds in accordance with established procedures • Process Notification of Change (NOC) and direct deposit returns and assist with employee banking and payment issues • Respond to a high-volume of employee inquiries through phone and case management systems, providing research, guidance, resolution, or escalation as appropriate • Process Approver Group and Modifier Group tickets, including updates to manager approval groups for timecard approval and required follow-up • Provide payroll and timekeeping information to HR, Legal, management, and other teams as needed • Support payroll and timekeeping audits, reporting, and special projects • Identify recurring issues and escalate when needed • Maintain confidentiality of employee and payroll information • Perform other duties as assigned

🎯 Requirements

• High school diploma/GED and 2+ years of payroll or timekeeping experience • Experience with Deltek, Costpoint, and or any other timekeeping systems • Deadline oriented and ability to multi-task • Proven working experience in providing customer phone and ticket support • Strong Client-facing and communication skills • Strong knowledge of time charging and payroll policies/procedures, adhering to company and federal labor laws • Working knowledge of helpdesk software, databases, and remote control • Experience supporting payroll and/or timekeeping processes • Ability to research and resolve employee questions and issues • Strong customer service and communication skills • Strong organizational skills and attention to detail • Ability to work independently and as part of a team • Strong problem-solving skills • Experience handling confidential employee information • Proficiency with Microsoft Office • Experience working with payroll, timekeeping, or case management systems • Ability to work U.S. East Coast business hours and additional hours as needed • U.S. citizenship required with the ability to obtain a security clearance as needed • Desired: Experience researching payroll and timekeeping issues • Desired: Experience working with HR, Payroll, Legal, or other internal teams

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