Auto Total Loss – Claims Manager

Job not on LinkedIn

🕒 4 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Level

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

🚘 Automotive

🛡️ Insurance

💰 $3.1M Seed Round on 2025-09

B2B • Automotive • Insurance

Level is a total loss management platform focused on auto finance lenders. It helps lenders recover money left on the table after total loss events by disputing underpaid insurance settlements, filing GAP claims, automating total-loss workflows, and providing payment tracking. Level combines proprietary AI that reviews valuation reports and surfaces anomalies with a team of claims experts who build dispute packets and negotiate directly with carriers. Their SOC2-compliant portal provides transparency into recovery pipelines; metrics cited include 50,000+ claims reviewed, $300M in settlements analyzed, and support for 100+ carriers.

📋 Description

• Resolve and oversee the team’s resolution of automotive total loss settlements with insurance carriers, adjusters, and third-party administrators • Use the platform to analyze claim data, identify opportunities to improve claim recovery, and optimize settlement outcomes • Collaborate with product and engineering teams to refine technology and processes based on real-world claim outcomes • Maintain detailed documentation of team coaching, performance, results, KPIs, product offerings, and SLAs of key customer accounts • Build and maintain relationships with carrier representatives, industry partners, and stakeholders • Manage a team reviewing and resolving automotive total loss claims • Own key customer accounts • Oversee and contribute to strategic business initiatives

🎯 Requirements

• 3+ years of experience in automotive claims • Specific expertise in total loss settlements • Specific expertise in subrogation (subro) processes • 3+ years of leadership experience managing a team, their results, and business outcomes • Background in account or vendor management • Strong understanding of ACV (Actual Cash Value) calculations and valuation methodologies • Excellent negotiation and communication skills • Comfort working with technology • Knowledge of state-specific insurance regulations and compliance requirements • Adjuster/Appraiser Licenses encouraged • Experience with claims management systems and automation tools • Background in insurtech or technology-forward operations • Demonstrated leadership and project management excellence • Up to 25% travel required • Flexibility beyond traditional 9-5 hours and ability to adapt to varying time zones and urgent claim deadlines • Reliable high-speed internet connection (minimum 50 Mbps) • Quiet, professional workspace for calls with clients and carriers • Ability to maintain secure handling of sensitive claim data meeting security standards • Responsiveness during core business hours and ability to manage asynchronous communication across multiple channels • Strong ability to work independently, prioritize competing demands, and thrive in an ambiguous environment • Must pass a background check • Must demonstrate a clean driving record

🏖️ Benefits

• Meaningful equity • Health, dental, and vision insurance • 401k • Flex PTO • New equipment to support your best work • Regular off-sites and team travel budget to get together in person • Professional development in both insurance and technology domains • Opportunity to play a foundational role in shaping both the product and the company

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