Senior Engineer, Collaboration

🕒 3 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Logo of Levi Strauss & Co.

Levi Strauss & Co.

10,000+ employees

Founded 1873

🏭 Manufacturing

💼 Consulting

👗 Fashion

Manufacturing • Consulting • Fashion

Levi Strauss & Co. is a leading company in the apparel and fashion industry, known for its iconic denim jeans. Founded in 1853, Levi's has become a global brand with a rich heritage in crafting durable and stylish clothing. It is recognized for innovation in denim and its commitment to sustainability and ethical practices in its manufacturing processes. Levi Strauss & Co. continues to evolve, offering a diverse range of fashion products to meet the needs of modern consumers worldwide.

📋 Description

• Lead complex implementations across Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, security, compliance, and platform integrations • Own service health, major-incident technical leadership, root-cause remediation, release readiness, operational improvement, and reliable day-to-day service delivery • Implement approved architecture, governance, security, compliance, lifecycle, monitoring, testing, and documentation standards • Coordinate with support, Global Information Security, Legal, network, Facilities, telecommunications, vendors, and business stakeholders during delivery and service restoration • Mentor Collaboration Engineers, improve automation and support readiness, and recommend architecture or policy changes when operational evidence identifies a need • Report to the Senior Director, End User Services

🎯 Requirements

• 8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering, including ownership of complex global services and changes • Bachelor's degree in technology or a related field, or equivalent practical experience • Advanced expertise in Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, PowerShell, identity, security, compliance, monitoring, and integrations • Demonstrated success improving service reliability, adoption, security, automation, documentation, and employee experience • Sound judgment in distinguishing implementation decisions from architecture, Legal, policy, security, and enterprise-risk matters requiring escalation

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