Delivery Principal

🕒 June 29

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 34%

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Liatrio

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

💼 Consulting

Enterprise • SaaS • Consulting

Liatrio is a company that specializes in enterprise technology modernization and digital transformation. They provide services such as platform engineering, security-driven digital transformation, cloud-native modernization, and MLOps & data science. Liatrio focuses on empowering enterprises to innovate and enhance their engineering environments with hands-on consulting and transformation leadership. They aim to help organizations transition to more dynamic, agile, and technology-driven cultures, freeing them from vendor lock-in and driving better business outcomes. Known for their open-source contributions, Liatrio challenges enterprises to accelerate value delivery while transforming their engineering practices for continuous success.

📋 Description

• Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completion • Ideate with clients on how to progress and solution the engagement — facilitating discovery and value stream mapping where appropriate, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders rather than simply executing what's handed to you • Contribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goals • Drive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations; help clients understand what AI-native ways of working look like in practice and build toward them • Serve as a trusted advisor on best practices, organizational change, and delivery strategy — guide clients through transformation, remove impediments, and advocate for what's right even when it's hard • Build and maintain strong client relationships at the senior stakeholder level — own the day-to-day relationship, anticipate what clients need, and make sure they always know where things stand • Maintain weekly and monthly updates, executive summaries, and stakeholder check-ins — surface risks early, manage expectations proactively, and keep leadership informed • Operate Liatrio’s delivery methodology (LDM), LIFT framework, and engagement health instruments — including RAID logs, CSAT and NPS cadences, and the engagement health signals tracked in Liatrio Lens (delivery milestones, outcomes, stakeholder relationships, RAID, LDM health) • Validate SOWs, resource forecasts, and invoicing accuracy • Bring a delivery lens to sales — identify expansion opportunities, contribute to pre-sales pursuits, co-shape SOWs alongside account leads, and help position Liatrio for long-term partnership • Champion Liatrio’s delivery culture across engagements — recognition, feedback, retros, and team rituals that compound trust over the life of an engagement • Lead cross-functional engagement teams of 4-8 — including engineers, technical leads, and other delivery roles — accountable for team morale, well-being, and performance whether through direct or matrixed reporting relationships • Provide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews — focused on real growth, not just assessment • Support engineers at the first signs of struggle and balance delivery demands with individual capacity • Identify and map team capabilities to client needs; advise on hiring, onboarding, and rotation to keep teams healthy and prevent burnout • Leverage engagement insights to build accelerators and Liatrio IP that benefit future engagements • Actively contribute to how Liatrio thinks about delivery excellence and AI-first transformation • Contribute beyond your engagement — participate in the Delivery Leader community, mentor peers, support onboarding of new delivery leaders, and contribute to internal products and offsite content where you have something to add

🎯 Requirements

• 10+ years of experience in senior delivery leadership roles on complex enterprise engagements • Proven track record as the accountable delivery leader on large, multi-workstream programs • Must be authorized to work in the United States or Canada without sponsorship

🏖️ Benefits

• Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status. • We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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