Licensed Customer Service Representative

🕒 August 24

🇺🇸 United States – Remote

💵 $42k - $76k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Liberty Mutual Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

🌍 Social Impact

Insurance • Finance • Social Impact

Liberty Mutual Insurance is one of the largest global property and casualty insurers, committed to providing a sense of security to individuals and businesses through its wide range of insurance products and services. With a strong focus on community involvement and sustainability, Liberty Mutual aims to build resilient businesses and communities, helping its customers confidently navigate their futures. The company operates in 29 countries and employs over 40,000 people worldwide.

📋 Description

• Provide timely, accurate and responsive information and service to policyholders and agents for Personal Lines products, plans and programs • Independently solve policy-related problems within scope • Escalate issues as appropriate • Identify, analyze and own customer policy needs • Support high customer satisfaction, business growth and retention • Complete full-time paid training Monday–Friday, 9:00am–5:30pm EST • Work go-forward shifts starting between 11:30am and 1:00pm EST with a weekend rotation

🎯 Requirements

• Active P&C Producers insurance license REQUIRED • 2 years’+ related Customer Service experience is required • Associates degree or 1+ year Insurance experience preferred • Ability to review, record and organize written data from a variety of sources with no prescribed format • Excellent communication and interpersonal skills • Dependable, wired internet connectivity with upload speed of at least 5Mbps and download speed of at least 25Mbps • Quiet, secure, distraction-free place to work • Reliable attendance and active engagement during mandatory training • Weekend rotation after onboarding and training, including one weekend day with an alternate mid-week day off • Must not be located in NY, CA, AK, HI, NM or IL

🏖️ Benefits

• Paid training • All equipment provided • Flexible Time Off Annual Accrual: 15 days • Workplace flexibility • Professional development opportunities • Employee Resource Groups • Benefits supporting life and well-being • Potential commission and/or bonus earnings under the compensation plan