Director, People Solutions

November 26

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Lime

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Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

📋 Description

• Lead and evolve People Solutions: Oversee a global team responsible for people operations, and HRIS (including Workday management). • Modernize our tools: Oversee Lime’s HR technology strategy, including Workday optimization, automation, integrations, and vendor management. • Drive operational excellence: Ensure timely and accurate handling of employee support requests and transactions in line with SLAs, compliance standards, and teammate expectations. • Own payroll operations: Own payroll operations in partnership with Finance, ensuring accuracy, timeliness, and alignment with global regulatory and reporting requirements. • Ensure compliance: Partner with Legal, Compliance, and COEs to ensure adherence to all state, federal, and international labor requirements. • Simplify through partnership: Collaborate with IT, Finance, Legal and People COEs to align systems, policies, and processes. • Use data to improve: Analyze case trends, service metrics, and workload distribution to identify and implement improvements in processes and automation. • Develop the team: Mentor, coach, and develop a high-performing People Solutions team. • Manage change: Drive adoption of new tools and processes through clear communication, training, and change management.

🎯 Requirements

• 10+ years of experience in People Operations, HR Systems, or related fields. • Proven ability to design and execute scalable People processes with a global mindset across diverse geographies and functions. • Deep expertise in HR technology ecosystems, ideally Workday. • Strong understanding of automation, integrations, and data integrity. • Skilled in balancing compliance rigor with user experience and operational efficiency. • Experienced in payroll operations and governance, with knowledge of global compliance standards. • Collaborative leader who builds trust and alignment across People, Finance, IT, and Legal teams. • Strong analytical and communication skills with a bias toward simplification and clarity. • Strategic mindset with hands-on capability - able to shift between long-term design and day-to-day enablement.

🏖️ Benefits

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans, with Lime covering 100% of the employee-only premium for many plans. • Company-paid life and disability insurance and company-funded mental health benefits. • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution. • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits. • Time Off & Flexibility: Flexible vacation policy for exempt employees, paid sick time, and a calendar of paid company holidays. • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace. • Annual performance bonus, equity and benefits may be provided as part of the compensation package, depending on the position offered.