Technical Implementation Engineer

🕒 October 6

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 15%

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LINA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

LINA is a company for which no descriptive text was provided. No information about its products, services, customers, or industry was included in the input, so its focus and market cannot be determined from the supplied text.

📋 Description

• Serve as the technical authority for onboarding new clients to Lina, leading the end-to-end integration through actual production activation. • Work across Lina’s three business areas: Regulatory/Compliance, Payments, and Data. • Technically lead the onboarding process for new clients, from the initial calls through actual production activation. • Act as the client’s sole technical point of contact throughout implementation, engaging the necessary internal teams to resolve blockers. • Support clients with integration to Lina’s APIs, webhooks, and authentication flows. • Explain the solution’s technical architecture and business value directly to leads and clients during calls. • Identify recurring manual processes and develop automation and self-service tools. • Collaborate with the Regulatory/Compliance, Payments, and Data teams to resolve technical blockers. • Bring field insights to Product and Engineering, turning recurring pain points into platform improvements. • Prioritize between supporting clients during implementation and building internal tools. • Participate in technical and architecture reviews related to integrations. • Monitor client adoption after go-live, ensuring effective activation. • Report directly to the CTO and contribute to strategic technology decisions.

🎯 Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field. • Strong experience in software development and systems integration. • Hands-on experience working directly with clients or external technical stakeholders. • Track record of working in highly ambiguous environments, switching between multiple technical contexts. • In-depth knowledge of API architecture and integrations. • Proficiency in at least one modern backend programming language. • Experience with integrations using REST APIs and webhooks. • Knowledge of authentication flows and data security, such as OAuth 2.0 and tokens. • Experience with relational databases. • Experience automating processes and creating scripts or internal tools. • Strong sense of ownership and autonomy to engage whoever is needed internally. • Strong communication skills, with the ability to move between technical discussions and business-value conversations. • Comfortable with ambiguity and constantly changing contexts. • Results-oriented, with a focus on actual client activation. • Collaborative mindset for working with multiple internal teams simultaneously.

🏖️ Benefits

• Meal and food allowances • Education allowance • SulAmérica health insurance (Especial 100 plan) • TotalPass • Birthday month day off • 100% remote

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