Release Customs Analyst

🕒 September 3

🇺🇸 United States – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Logo of Livingston International

Livingston International

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Timely process, rate where applicable, and release client shipments in accordance with operating procedures and service standards • Create customs entries by reviewing documentation and selecting appropriate clients, vendors, keywords and HS codes • Enter shipment information for release, rating and billing, ensuring mandatory fields are complete and accurate • Establish correct value for duty and tariff treatment based on invoice details and terms of sale • Contact Release Import Analysts or client service teams for missing documentation, information or instructions • Verify documentation for release conditions, compliance, rating compliance and free trade certificates • Adhere to SOPs, ESPs, business rules, special client instructions, notes and alerts • Identify outdated or ineffective procedures and recommend changes • Research and respond professionally to Call Center requests by phone or email in non-Air/Sea locations • Prioritize and complete work according to client and customs requirements • Escalate two-step release requirements, authorization issues and release issues for resolution • Update, approve and release billing information as required in Canada • Assist with billing and ASR automated systems rating where required • Participate in day-to-day Release Operations with other team members • Use available system automation tools to support release processing • Perform other related duties assigned by management • Adhere to established policies and procedures

🎯 Requirements

• High School/GED or equivalent required • Working towards or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Knowledge of Word and Excel software • Excellent oral and written communication and organizational skills • Client service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Attention to detail, organization, completeness and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time management skills • Ability to present a professional image • No experience required

🏖️ Benefits

• Incentive opportunities • Comprehensive benefits • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Recognition for achievements • Accommodations throughout the recruitment process for applicants and employees with disabilities

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