Senior Account Executive, Ticketing

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🕒 July 27

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LOVB Minnesota

WebsiteLinkedInAll Job Openings

2 - 10 employees

⚽ Sports

📚 Education

Sports • Education

LOVB Minnesota is the Minnesota club and market presence of LOVB (League One Volleyball), a national volleyball organization that operates junior clubs, youth tournaments, and a professional pro league launched in 2025. LOVB Minnesota kicked off its inaugural season with a roster combining Minnesota standouts and international players; it sits within a larger network that runs 90 clubs, 105 locations, training centers, thousands of teams, players, and coaches. The LOVB organization also operates a foundation to increase access to volleyball, sells tickets and merchandise, and produces media/insider content for fans.

📋 Description

• Execute 60+ daily outbound sales activities through phone, email, text messaging, and LinkedIn outreach • Generate new business through season ticket memberships, group sales, partial plans, and premium experiences • Meet and exceed individual sales and revenue goals • Maintain accurate sales activity, pipeline management, and forecasting within CRM systems • Develop and execute sales strategies to maximize ticket revenue opportunities • Identify opportunities to increase customer lifetime value through upselling and cross-selling initiatives • Identify, research, and cultivate new sales opportunities • Build and maintain prospect databases and lead pipelines • Develop relationships with businesses, organizations, schools, and community groups • Support season member renewal campaigns and retention initiatives • Serve as a primary point of contact for season members and fans • Handle ticket exchanges, seat relocations, account inquiries, and service requests • Sell and coordinate Fan Experience Packages (FEPs) and group experiences • Process ticket orders accurately using Archtics, TM1 Sales, FEVO, Ticketmaster, and related systems • Support box office operations during matches and special events • Partner closely with Marketing, CRM, Operations, and Event teams

🎯 Requirements

• Bachelor's degree required or equivalent combination of education and experience • 1–3 years of experience in ticket sales, sports sales, customer service, business development, or related fields • Experience achieving sales goals and managing customer relationships • Experience working with CRM systems and sales pipelines preferred • Experience in professional sports, collegiate athletics, entertainment, or live events preferred • Familiarity with Archtics, TM1 Sales, FEVO, Ticketmaster, Salesforce, or related CRM platforms • Experience with outbound prospecting and lead generation • Passion for volleyball and women's professional sports

🏖️ Benefits

• Ability to work effectively in a remote, highly collaborative environment • Ability to work evenings, weekends, and select holidays as required by match and event schedules • Ability to travel periodically for matches, member events, community activations, and company meetings • Ability to stand and move throughout event venues during match-day operations and fan events • Ability to lift and transport event materials up to 25 pounds when supporting events and activations