
1001 - 5000 employees
Founded 2018
🏥 Healthcare
🤝 B2B
Healthcare • B2B
Lumexa Imaging is a national outpatient diagnostic imaging company building partnerships with health systems to expand access to advanced medical imaging. It operates 185+ outpatient imaging centers across 13 states (including 85+ centers run as joint ventures with health systems), provides centralized scheduling, subspecialized radiologist interpretations (including teleradiology through its Connexia offering), and leverages AI and state-of-the-art equipment to improve clinical quality and operational efficiency. Lumexa focuses on patient experience, convenient outpatient care that can be lower-cost than hospital outpatient departments, and collaborative joint ventures with health systems.
🕒 August 26
🌲 North Carolina – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
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1001 - 5000 employees
Founded 2018
🏥 Healthcare
🤝 B2B
Healthcare • B2B
Lumexa Imaging is a national outpatient diagnostic imaging company building partnerships with health systems to expand access to advanced medical imaging. It operates 185+ outpatient imaging centers across 13 states (including 85+ centers run as joint ventures with health systems), provides centralized scheduling, subspecialized radiologist interpretations (including teleradiology through its Connexia offering), and leverages AI and state-of-the-art equipment to improve clinical quality and operational efficiency. Lumexa focuses on patient experience, convenient outpatient care that can be lower-cost than hospital outpatient departments, and collaborative joint ventures with health systems.
• Serve as the subject matter expert for enterprise radiology workflow orchestration platforms and solutions • Design, implement, and optimize workflow strategies for study distribution, workload balancing, subspecialty routing, turnaround times, and radiologist productivity • Configure and maintain workflow orchestration platforms, business rules, and operational workflows • Monitor workflow performance and identify opportunities to improve efficiency, reduce exceptions, optimize resource utilization, and enhance customer service • Lead planning, design, implementation, and support of workflow orchestration technologies and related clinical imaging applications, including PACS, RIS, voice recognition, and ancillary systems • Design and support integrations with PACS, RIS, physician scheduling, analytics platforms, productivity systems, and other clinical applications • Translate business, clinical, and technical requirements into configurations, workflow designs, functional specifications, and implementation plans • Serve as escalation point for complex workflow, integration, and application issues • Lead and support workflow optimization, automation, standardization, acquisitions, system consolidations, and enterprise transformation projects • Collaborate throughout project lifecycles including planning, architecture, configuration, testing, deployment, stabilization, and operational transition • Develop implementation methodologies, workflow standards, operational procedures, and documentation • Partner with Data & Analytics teams and operational leaders on workflow metrics, productivity reporting, dashboards, and performance analytics • Analyze workflow and operational data to identify trends, bottlenecks, and process improvements • Develop and deliver training programs, user guides, workflow documentation, and reference materials • Provide subject matter expertise and end-user support during implementations, upgrades, and optimization initiatives • Ensure knowledge transfer to operational and support teams • Develop and execute functional, integration, interface, regression, performance, and user acceptance testing • Coordinate testing, validate production readiness, and support post-implementation validation and stabilization
• 3-5 years of experience supporting enterprise imaging systems such as PACS, VNA, RIS, or related clinical imaging technologies • 3-5 years of experience implementing radiology workflow orchestration solutions • Experience leading clinical application configuration, implementation, integration, testing, upgrades, and operational support activities • Experience working within complex, multi-site, multi-entity healthcare organizations • Strong knowledge of radiology workflow orchestration, imaging operations, and clinical imaging workflows • Strong knowledge of PACS, RIS, voice recognition, and related imaging technologies • Experience with HL7, DICOM, XDS/XCA, and healthcare interoperability standards • Working knowledge of system infrastructure, networking, interfaces, and application troubleshooting • Experience with workflow analytics, physician productivity reporting, and operational performance measurement preferred • Radiology workflow development skills • Strong analytical, problem-solving, and troubleshooting abilities • Excellent written, verbal, and interpersonal communication skills • Strong organizational, documentation, and project coordination skills • Proficiency with Visio, Word, Excel, PowerPoint, and other documentation tools • Ability to manage multiple priorities and complex projects simultaneously • Customer-focused relationship-building across clinical, operational, and technical teams • Strong collaboration skills across departments and stakeholder groups • Demonstrated ability to prioritize work, manage competing demands, and deliver results aligned with organizational goals • Bachelor's Degree or comparable industry experience with demonstrated technical proficiency required • Ability to travel up to 50%, with typical travel expected to be approximately 25%
• Ability to work remotely/virtually • Travel reimbursement or travel compensation is not explicitly stated
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