Revenue Operations Specialist

Job not on LinkedIn

November 19

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $68k - $104k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Lyra Health

WebsiteLinkedInAll Job Openings

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

📋 Description

• Support order processing lifecycle, ensuring accurate end-to-end order management • Coordinate communication with Sales, Customer Success and Product regarding order requests, and partner with cross-functional teams to ensure optimal efficiency and consistency • Review customer configurations and accurately enter orders into the billing system according to customer agreements • Reconcile invoice items and order processing to ensure all charges are captured correctly • Maintain detailed customer account information related to invoice distribution • Prepare and review final invoice documents for accuracy across various customers and billing frequencies • Generate ad hoc invoices for non-standard items as needed • Consolidate invoices for each billing cycle and distribute them to customers • Collaborate with Customer Success on customer billing configurations and updates to account settings • Review customer billing and invoicing inquiries, coordinating with stakeholders to resolve issues efficiently

🎯 Requirements

• Bachelor’s degree or equivalent • 2+ years experience in a high volume invoice processing role • Prior experience with medical billing a plus • Experience with Netsuite, Salesforce, G-Suite, and/or JIRA a plus • Excellent attention to detail • Planning, problem-solving and critical thinking skills to anticipate, avert, or resolve issues in staffing, scheduling and task allocation. • Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust • Passionate about improving mental health care and excited by our mission of leveraging technology to scale access to evidence-based therapies. • Ability to innovate and creatively solve problems in a highly collaborative manner • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams • Ability to flourish in a fast-paced, rapidly changing environment • Prior experience working in a technology environment a plus

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!