Solutions Director

🕒 September 18

🇺🇸 United States – Remote

💵 $168k - $231k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Lyra Health

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Own the development, execution, and lifecycle of new Health Plan/Health System solutions • Partner with Network and Clinical teams to define, standardize, and document solution services, KPIs, customer SLAs, differentiation, and pricing • Work with Pricing and Finance teams to develop profitable pricing and packaging models • Collaborate with Product Management to influence the technology platform roadmap • Partner with GM and Product Marketing to develop solution positioning, value propositions, and messaging • Partner with Enablement to develop solution briefs, presentations, battle cards, ROI calculators, and proposal templates • Act as a subject matter expert for sales and pre-sales teams on critical customer and prospect sales • Train sales, pre-sales, and customer development teams on the solution’s value proposition and delivery model • Define and track solution KPIs, including revenue, margin, market share, customer adoption, operational efficiency, and customer satisfaction • Establish feedback loops with customers, sales, product, and clinical teams to drive iterative improvements • Help manage the solution lifecycle from launch to renewal and optimize performance • Work closely with Sales, Product, Clinical, and Finance organizations to commercialize services technology and solve critical business problems

🎯 Requirements

• 10+ years of experience in a strategic role within an enterprise B2B technology or health care company • Relevant experience in product management, product marketing, sales leadership, client development, and/or management consulting • Demonstrated experience defining and launching complex solutions bundling software/technology with services • Strong business acumen and analytical skills, including building business cases and using data to drive decisions • Proven ability to lead and influence cross-functional teams without direct authority • Exceptional ability to communicate complex technical and business concepts to stakeholders from C-level executives to Product Managers • Skilled in engaging with prospects and customers/clients as part of a sales process • MBA or other advanced degree preferred • Experience with value-based pricing and solution packaging strategies preferred • Experience in health care and health plan contracting preferred

🏖️ Benefits

• Discretionary bonuses • Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life and disability insurances • Lyra for Lyrians: coaching and therapy services • Equity through discretionary restricted stock units • Competitive paid time off, including vacation, sick days, and company holidays • Paid parental leave • 401(k) with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebrations

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