Technical Account Manager – Enterprise

🕒 February 25

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Magic Patterns

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Magic Patterns is an AI-powered design platform that helps product teams quickly go from idea to high-fidelity prototypes and production-ready UI. It generates UI that matches an existing product’s design system, enables rapid experimentation and collaboration with real-time editing, and offers enterprise-grade security and compliance. Teams use it to recreate screenshots, clone landing pages, prototype new features, and accelerate product design and testing workflows.

📋 Description

• Offer onboarding, implementation, and adoption support for customers • Deliver product integration consultation and post-sale Enterprise guidance to enable seamless technical implementations • Support completion of security questionnaires in a cross functional team • Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems • Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs • Build technical documentation, best practices guides, and enablement materials to scale customer success efforts • Work together with founder and account executives to ensure comprehensive customer success

🎯 Requirements

• 2+ years experience in B2B SaaS • Prior experience at an early-stage AI company (Seed to Series C preferred) • Strong technical and design fluency—you’ve worked with software teams before, and you can comfortably explain component libraries • Comfortable in ambiguity—you know how to build structure in a fast-moving, zero-to-one environment • Entrepreneurial spirit and first principles thinking • Bonus points if you have: • You have used tools like Magic Patterns before • You know how to code • Experience with bottoms-up adoption funnels and PLG • Previous founder, early operator, or first customer success hire

🏖️ Benefits

• Rapid career growth at one of the fastest growing Series A companies • Competitive salary and equity package • 15 days off PTO • Health, dental, and vision coverage • Fun team offsites and events — we went to Mexico last year!