Inside Sales Representative

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October 24

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Mallory Safety and Supply

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B2B • eCommerce

Mallory Safety and Supply is a national distributor of safety, industrial, and facility supplies serving businesses and public safety organizations. The company offers a wide catalog of PPE, tools, janitorial and facility maintenance products, vending and vendor-managed inventory programs, rental and repair services, and online ordering with branch pickup and national account support. It operates multiple regional branches across the United States and provides solutions like vending, ENSA training, turn-around service, and contract services for government and enterprise customers.

501 - 1000 employees

Founded 1974

🤝 B2B

🛍️ eCommerce

📋 Description

• Prospecting and Lead Qualification - Identify, research, and qualify potential customers through outbound calls, email, and CRM activity. • Pipeline Management - Maintain and update opportunities in CRM, ensuring accuracy in stage, forecast, and activity tracking. • Customer Engagement - Conduct discovery calls, product discussions, and follow-ups to move prospects through the sales cycle. • Collaboration and Handoff - Coordinate with outside sales, marketing, and operations to ensure smooth transitions and fulfillment of customer needs. • Performance Metrics - Meet or exceed daily activity, conversion, and revenue goals using data-driven insights to improve efficiency and results. • Resolves customer complaints and questions by investigating problems, developing solutions, preparing reports, and making recommendations to management • Maintains professional and technical knowledge by working with suppliers, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies • Contributes to team effort by accomplishing related results as needed

🎯 Requirements

• 2+ years of inside sales experience or account management (preferably in B2B or industrial, public safety, government, military, law enforcement, or fire department) • Safety and/or industrial distribution knowledge is highly preferred • Strong interpersonal communication skills across a variety of platforms • Self-starter spirit and proven track record of meeting and exceeding goals • Intermediate to Expert knowledge of the Microsoft Office Suite (including Dynamics), CRMs, and other company software platforms • Analytical Mindset - Comfortable interpreting reports, tracking KPIs, and using data to improve performance. • Intermediate to Expert knowledge of Salesforce or similar systems • Technical Aptitude - Ability to quickly learn product lines, safety equipment, and customer applications. • Bachelor’s degree preferred, but not required

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with employer match • 7 paid holidays • Supplemental benefits like Life and Accident Insurance • Unlimited PTO • Employee Assistance Program • Referral Bonus Program • Flexible schedule with opportunities for remote work • Private, family-owned company with a positive company culture – you’ll love working here!