Bilingual Co-op – Disability Operations

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $39k - $44.9k / year

⏰ Full Time

⚪️ Entry-level

⚙️ Operations

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Work closely with Case Managers, Disability Specialists, and Associate Managers • Make follow-up phone calls and/or send written communication to Plan Members, Plan Sponsors, medical professionals, and vendors • Contact Plan Members by phone to complete functional telephone interviews • Keep claim files up-to-date and accurate • Support payment of invoices • Update Plan Member banking information • Deliver disability claims management support for clients

🎯 Requirements

• Currently studying in an undergraduate program such as Nursing, Health Sciences, or Mental Health • Strong organizational skills • Effective written and verbal communication • Comfortable using Microsoft Office Suite, including Word, Excel, and PowerPoint • Ability to work independently and as part of a team • Ability to manage multiple tasks simultaneously • Basic knowledge of claims processing and health insurance • Some experience in customer service or administrative work • Submit resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file

🏖️ Benefits

• Flexible work environment • Well-being and inclusion support • Learning and career growth opportunities • Early access to Manulife John Hancock’s GRO premier early talent program • Support, structure, and opportunities through the co-op program • Equal opportunity and reasonable accommodation support